{"id":3124745,"url":"https://alion.io/job/hilton-manager-recruiting-operations-and-planning","title":"Manager, Recruiting Operations and Planning","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":422,"ghost_share":0,"stale_share":0.765,"repost_share":0.005,"time_to_fill_p50_days":4,"computed_at":"2026-11-01T06:10:25Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McLean, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":77500,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"closed","first_seen_at":"2026-10-20T22:26:25Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-30T05:04:39Z","board_verified":false,"closed_at":"2026-10-30T05:04:39Z","days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"Exceptional Hospitality Starts with You\nThe location for this position is virtual/remote\nThis is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As Manager, Recruiting Operations and Planning within the Recruitment Operations Center (ROC), you will play a key role in leading our centralized onboarding and analytics operations. You will combine people leadership, operational expertise, and data-driven insights to improve processes, inform decision-making, and deliver an exceptional candidate and stakeholder experience.\nWhat you'll do during a typical day:\nResponsible for leading a centralized onboarding and analytics team of approximately five (5) Team Members\nOversee daily operations supporting 12,000 to 16,000 candidates in the first steps of their onboarding journey, ensuring an exceptional candidate experience, operational excellence, compliance, and service delivery across the Recruitment Operations Center (ROC).\nIn partnership with Recruiting Leadership and key stakeholders, this position drives continuous improvement through data-informed decision-making.\nLeverage business intelligence, reporting, and analytics tools to identify trends, improve operational efficiency, develop performance reporting, and provide actionable recommendations that support recruiting and onboarding strategies.\nFoster a high-performing team culture by championing engagement, recognition, coaching, and professional development.\nEnsure Team Members feel valued, supported, and empowered to deliver an exceptional experience for candidates and business partners.\nHow you'll collaborate with others:\nLead, coach, and develop a team responsible for candidate onboarding operations and recruitment analytics, managing productivity, service levels, quality standards, and workload distribution.\nPartner cross-functionally with Recruiting leaders, HR partners, and business stakeholders to resolve onboarding challenges, improve service delivery, and ensure a seamless candidate experience.\nCollaborate with key stakeholders to develop and present data-driven insights that support operational strategy, workforce planning, and continuous improvement initiatives.\nEvaluate onboarding workflows and implement process improvements that enhance efficiency, compliance, candidate satisfaction, and team effectiveness.\nFoster a culture of accountability, curiosity, continuous learning, recognition, and operational excellence.\nTranslate complex data into clear business recommendations that drive action and measurable outcomes.\nProjects you'll take ownership of:\nDevelop and maintain operational, service-level, and performance reporting for ROC leadership.\nDesign and enhance analyses, dashboards, and automated reporting solutions supporting recruiting and onboarding operations.\nUtilize reporting and analytical tools to extract, validate, analyze, and interpret data from recruiting, HR, and operational systems to support business decision-making.\nCreate executive dashboards and scorecards tracking recruiting funnel performance, onboarding metrics, productivity, service levels, and candidate outcomes.\nConduct root-cause analysis and identify opportunities to improve processes, service delivery, and operational performance.\nEstablish data governance, reporting standards, and quality control practices to ensure reporting accuracy and consistency.\nPartner with stakeholders to translate business requirements into scalable reporting and analytical solutions.\nWhat It Takes to Make the Stay\nYou have these minimum qualifications:\nFive plus (5+) years professional experience\nTwo plus (2+) years of people leadership experience in recruiting operations, HR operations, shared services, customer support, business operations, or a related environment.\nTwo plus (2+) years of experience developing reports, dashboards, and actionable business insights that support operational decision-making.\nExperience using reporting and analytics tools to analyze data, identify trends, and provide recommendations that improve business outcomes.\nExperience with business intelligence and reporting platforms such as OTBI, Power BI, Tableau, SQL, or similar tools.\nStrong understanding of operational KPIs, service-level agreements, workforce planning metrics, and performance measurement.\nProven experience leading process improvement initiatives and driving operational efficiencies through data analysis.\nAdvanced Excel skills, including data analysis, pivot tables, complex formulas, and data validation.\nIt would be useful if you have:\nBachelor's degree\nExperience in hospitality, recruiting, onboarding, HR operations, shared services, or other service-oriented environments.\nExperience supporting large-scale operational teams with reporting, workforce planning, or process optimization initiatives.\nHow We'll Help You Thrive\nAt Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:\nIncredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program\n Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future\nPaid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents\nPersonalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones\nCrisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care\n Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)\n Generous paid time off (PTO) - Recharge, relax, and take time for what matters most\nHealth & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered\nFinancial security for your future - Our retirement plans make it easier to save for what's next\n*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.\nHilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $77,500 - $110,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.","description_format":"text","description_chars":7109,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":5,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Parental leave","Professional development","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-23T01:49:45Z"},{"event":"close","at":"2026-10-30T05:04:39Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/hilton-manager-recruiting-operations-and-planning","json_url":"https://alion.io/job/hilton-manager-recruiting-operations-and-planning.json","meta":{"generated_at":"2026-11-01T06:24:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9936,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449836},"rest":"https://alion.io/mcp/rest/get_company?id=449836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilton-manager-recruiting-operations-and-planning"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilton-manager-recruiting-operations-and-planning"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilton-manager-recruiting-operations-and-planning"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilton-manager-recruiting-operations-and-planning\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilton-manager-recruiting-operations-and-planning"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3124745}},{"tool":"search_jobs","arguments":{"company":"hilton.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3124745},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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