{"id":3213374,"url":"https://alion.io/job/hilton-night-luggage-porter","title":"Night Luggage Porter","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":473,"ghost_share":0,"stale_share":0.757,"repost_share":0.006,"time_to_fill_p50_days":4,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":55000,"period":"year","method":"role_country_seniority_unknown","sample_n":1370},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T08:29:07Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-05T19:21:57Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Waldorf Astoria London - Admiralty Arch is seeking a Night Luggage Porterto join the pre-opening team for this highly anticipated new luxury hotel opening later this year.\nThis is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.\nLocated at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London - Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.\nWaldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.\nWELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026\nProudly voted by our Team Members\nA World of Rewards\nCompetitive salary + service charge \nComplimentary, nourishing meals provided while on duty\n\nExceptional development programmes, designed to support and accelerate your growth at every stage\n\nOpportunities to make a meaningful impact through our industry-leading Corporate Responsibility initiatives\n\nTeam Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage\n\nHigh street savings through Perks at Work\n\n28 days’ holiday, including bank holidays, rising to 33 days with length of service\n\nWe are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.\n Here's what you'll do during a typical day:\nThe Night Luggage Porter serves as a discreet ambassador of the hotel, acting as a point of contact for our residents during evening and overnight periods. With precision, composure, and impeccable attention to detail, you will curate seamless experiences while safeguarding comfort, privacy, and security.\nAs the Night Luggage Porter, you will shape both the final impressions of a guest’s evening and the first moments of their morning. You will provide highly personalised assistance, anticipate needs, and ensure continuity of luxury service throughout the night. Serving as a key point of contact for Guests, responding to enquiries efficiently, courteously, and with attention to detail\nServing as the primary overnight contact for our residents, responding to enquiries with efficiency, warmth, and refined judgement\nFlexibility to support luggage porter and door coverage, and occasional day shifts as required.\n\nSafely parking and retrieving Guest vehicles on hotel premises, as required.\n\nSupport the Concierge team in delivering bespoke recommendations, and arranging services including dining, transportation, medical assistance, and concierge requests during night hours.\n\nManaging and accurately handling Guest messages, parcels, and confidential correspondence with discretion\n\nCoordinating the secure handling, storage, and retrieval of Guest luggage and valuables\n\nMaintaining detailed awareness of VIP arrivals, daily briefs, special requests, and notable events\n\nEnsuring lobby, entrance, and front-of-house areas remain immaculate, calm, and welcoming throughout the night\n\nSupporting Management and Security teams, responding confidently and professionally to any emergency or sensitive situation\n\nPresenting an impeccable, polished image that reflects the standards of ultra-luxury hospitality\n\nUpholding cleanliness, safety, and organisation of all concierge and front-of-house workspaces\n\nStrictly adhering to brand standards, policies, and procedures when operating front-office systems and equipment\n\nWhat are we looking for?\nA Night Luggage Porter within Waldorf Astoria brand consistently acts in the best interests of our Guests, while collaborating seamlessly with colleagues across departments. The ideal candidate will demonstrate:\nAn elegant, composed demeanour with exceptional verbal and interpersonal communication skills.\n\nA valid driver’s licence with no outstanding restrictions or infringements.\n\nA sincere commitment to delivering intuitive, personalised, and anticipatory service.\n\nImpeccable grooming, posture, and professional presentation at all times.\n\nCalm decision-making and adaptability in unexpected or high-pressure situations.\n\nThe ability to work independently with confidence during overnight operations.\n\nIn-depth knowledge of the local area, including culture, dining, entertainment, and luxury services.\n\nIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:\nPrevious experience in a Concierge or Front Office role within a luxury or five-star hospitality environment is highly desirable.\n\nPrevious experience with Forbes Travel Guide is an advantage.\n\nExposure to overnight or autonomous operational shifts within a hotel setting.\n\n What It Takes to Make the Stay\n At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:\n A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.","description_format":"text","description_chars":5771,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-24T19:16:04Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.124,"p_room":0.35,"age_days":26,"expected_fill_days":4,"reasons":["conf:4","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/hilton-night-luggage-porter","json_url":"https://alion.io/job/hilton-night-luggage-porter.json","meta":{"generated_at":"2026-11-05T20:16:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27487,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449836},"rest":"https://alion.io/mcp/rest/get_company?id=449836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilton-night-luggage-porter"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilton-night-luggage-porter"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilton-night-luggage-porter"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilton-night-luggage-porter\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilton-night-luggage-porter"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3213374}},{"tool":"search_jobs","arguments":{"company":"hilton.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3213374},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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