{"id":3504406,"url":"https://alion.io/job/hilton-night-operation-porter","title":"Night Operation Porter","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":422,"ghost_share":0,"stale_share":0.765,"repost_share":0.005,"time_to_fill_p50_days":4,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":42000,"period":"year","method":"role_country_seniority_unknown","sample_n":382},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T14:48:08Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T17:35:32Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Exceptional Hospitality Starts with You\nPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Night Operation Porter, you’re not just overseeing overnight financial audits and reconciliations - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.\n Guest Service & Front Office\nWelcome guests arriving during overnight hours in a professional and friendly manner.\nAssist with luggage handling, storage, and room escorting.\nProvide information regarding hotel facilities, services, transportation, and local attractions.\nSupport Front Desk operations during late check-ins and early check-outs.\nManage the hotel wake-up call service, ensuring wake-up requests are accurately recorded, monitored, and executed in a timely manner. \nVerify the correct completion of scheduled wake-up calls and promptly follow up on any irregularities.\nUtilize the hotel’s guest registration platform\nInput, update, and verify daily airline crew information in the hotel's designated systems, ensuring accuracy and compliance with operational procedures.\nMaintain the cleanliness and professional appearance of the lobby and public areas.\n\nRoom Service Operations\nReceive and process room service orders by telephone, ensuring accuracy and adherence to service standards.\nPrepare, deliver, and collect room service orders during overnight hours.\nEnsure timely and professional in-room dining service.\nHousekeeping Operations\nPerform overnight cleaning duties in public areas and guest-facing spaces.\nRespond to guest requests for additional amenities, linen, towels, cots, and extra beds.\nCarry out deep-cleaning and sanitation tasks as assigned during the overnight shift.\nEnsure cleanliness standards are maintained throughout the hotel during the night.\nReport maintenance issues and follow up according to hotel procedures.\nAbility to identify and resolve simple maintenance issues independently.\nOperational & Safety Responsibilities\nConduct regular inspections of guest floors and public areas.\nSupport hotel security procedures and emergency response protocols.\nComplete assigned overnight operational checklists.\nEnsure proper communication and handover between night and day teams.\nMaintain compliance with Hilton brand standards, health and safety requirements, and company policies.\nWhat It Takes to Make the Stay\nAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:\nA passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.\nPrevious experience in hospitality preferred.\nGood command of English and Italian.\nStrong guest service and communication skills.\nAbility to work independently during overnight shifts.\nFlexibility and willingness to perform a variety of operational duties.\nAbility to lift and transport guest luggage safely.\nPositive attitude and professional appearance.","description_format":"text","description_chars":3292,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-30T05:04:39Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.484,"p_room":0.55,"age_days":4,"expected_fill_days":4,"reasons":["conf:0","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/hilton-night-operation-porter","json_url":"https://alion.io/job/hilton-night-operation-porter.json","meta":{"generated_at":"2026-11-01T18:45:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28667,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449836},"rest":"https://alion.io/mcp/rest/get_company?id=449836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilton-night-operation-porter"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilton-night-operation-porter"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilton-night-operation-porter"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilton-night-operation-porter\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilton-night-operation-porter"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3504406}},{"tool":"search_jobs","arguments":{"company":"hilton.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3504406},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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