{"id":1388139,"url":"https://alion.io/job/hilton-reservations-supervisor-3","title":"Reservations Supervisor","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":127,"ghost_share":0,"stale_share":0.031,"repost_share":0.024,"time_to_fill_p50_days":2,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":54000,"period":"year","method":"role_country_seniority_unknown","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T10:10:47Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-01T22:32:08Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Exceptional Hospitality Starts with You\n Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Supervisor, you’re not just supervising daily reservations operations - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.\n Here's what you'll do during a typical day:\nSupervise daily reservations operations: Oversee the accurate and efficient handling of individual and group reservations to support guest satisfaction and hotel revenue goals\nLead the reservations team: Provide day-to-day guidance and ensure high service standards through training, coaching, and quality checks\nManage group blocks and inventory: Oversee group room block setup, monitor cut-off dates and inventory levels, and ensure alignment with contracts and occupancy targets\nSupport group reservation execution: Build and assign blocks, assist with rooming lists and billing, and verify checklist and resume accuracy\n Prepare key reports: Support the generation of daily and weekly reports (e.g., Group Pickup, No-Show, Booking Channel Summary, Special Rate Plan Activity)\nMonitor data integrity: Ensure accuracy in reservation systems, including group masters, rooming lists, and special rate plans\nProvide reservations support: Process reservation inquiries and updates, providing exceptional service to both guests and team members\n What It Takes to Make the Stay\n At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:\n A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.","description_format":"text","description_chars":1987,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-28T11:01:08Z"}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.553,"p_room":0.55,"age_days":2,"expected_fill_days":2,"reasons":["conf:7","wave","velocity","win:tail","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hilton-reservations-supervisor-3","json_url":"https://alion.io/job/hilton-reservations-supervisor-3.json","meta":{"generated_at":"2026-10-02T02:49:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3809,"day_limit":5000,"remaining_today":1191,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}