{"id":3911781,"url":"https://alion.io/job/hilton-restaurant-manager-13","title":"Restaurant Manager","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":490,"ghost_share":0,"stale_share":0.749,"repost_share":0.01,"time_to_fill_p50_days":9,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chiang Rai, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T03:59:56Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T05:18:33Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"All employees must abide to the Hilton Code of Conduct. If I have a concern about a violation or a potential violation of Hilton conduct policy, I must promptly report the violation following the process outlined in the policy itself.\n\nAll employees must comply with our Hilton Standards. Through rigorous attention to these standards, we will be able to surpass our guest expectations and will be able to consistently delight all of our guests.\n\nMust fully comply and abide by the Standard Operating Procedures (SOP’s) of the company.\n\nDevelop and maintain an elegantly appointed environment, with superior team members, dedicated to an attentive, distinctive experience for all dining periods.\n\nHire, train, supervises and disciplines all team members.\n\nMaintain a friendly yet unobtrusive manner with all guests.\n\nPossess a management ability that ensures a successful handling of the outlets\n\nAble to control reservations and seating of the outlet with regards to service standards.\n\nEnsure the correct and consistent service techniques for various meal periods will be demonstrated by all team members.\n\nAnticipate, in advance, all materials and supplies and assure their availability.\n\nControl usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.\n\nObserve daily conditions of all physical facilities and equipment in the restaurant; makes recommendations for corrections and improvements as needed.\n\nPrepare schedules, which allow for appropriate service while controlling labor costs and overtime.\n\nCommunicate with other departments to ensure a supporting team of professionals.\n\nCommunicate with the Chef and the Director of Food and Beverage to discuss menus, marketing strategies and guest comments and concerns.\n\nEnsure a safe working environment for all employees within the outlet.\n\nForecast covers and revenues and then schedules accordingly.\n\nDevelop all team members for future advancement. The ability to recommend salary adjustments, transfers, promotions and dismissals.\n\nPrepare daily performance index.\n\nUnderstand all food and beverage items offered, including ingredients, methods of preparation and proper service. Also, an expert knowledge of beverages, spirits, liquors, wines and cocktails.\n\nComplete and conduct performance evaluations for all employees.\n\nMaintain a daily log for communication between outlet staff and with upper management.\n\nSupervise the public areas and restrooms.\n\nAttend and participate in all required meetings.\n\nPromote teamwork and foster a harmonious working climate.\n\nPromote good public relations and handle complaints or concerns of guests.\n\nHandle all inventories directly involved with the operation of the outlet.\n\nUtilize the computer system in ringing, printing and closing checks as well as shift reports or any other Office usage\n\nRecognize and address potential disruptive or undesirable guests.\n\nAbility to process a guest walks out.\n\nProperly handle and report employee and guest accidents.\n\nRespond properly in any hotel emergency or safety situation.\n\nPerform other tasks or projects as assigned by hotel management and tem members.\n\nLay out goals and develop strategies to accomplish said goals.\n\nForecast necessary staffing and its related dollar expenditure to get the job done.\n\nContinually be aware of departmental needs as they relate to production and manning.\n\nForecast workloads and checks work schedules prepared by subordinate managers for all outlet employees.\n\nDeveloping job descriptions and reviewing them periodically to ensure their continuing understanding and acceptance.\n\nControl standards, performance, employees' conduct, dress code, appearance, sanitation, etc., according to established policies.\n\nFormulate and recommend changes to improve employees' performance and teamwork.\n\nReview performance with every subordinate on an annual basis.\n\nKeep employees informed about hotel policies and changes. Develops analyses and implements merchandising that meet the profile of Hilton Hotels and guest patronage. Manages and controls overall expenses of the outlets focusing on higher revenue and profit.\n\nCheck weekly payroll for hourly staff.\n\nWork in co-operation with the Chef to ensure top quality and fair prices and to see that below standard items are never accepted or served.\n\nThe ability to keep informed of special events such as Christmas, New Year etc.\n\nKnowledge of P.O.S. system of hotel\n\nKeep the waste factor in the hotel at a minimal level.\n\nMaintain all inventories and par stocks.\n\nMust have working knowledge of Profit and Loss statement.\n\nMust be able to calculate and control Food & Beverage cost.\n\nAbility to calculate food cost and ability to budget and control expenses\n\nAssist and produce divisional budget, revenue and expenses.\n\nAbility in all facets of Human Resources nature interviewing, evaluating, discipline, termination.\n\nMaintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts.\n\n Please list specific qualifications/experience, knowledge, skills and abilities needed for this position:\nExcellent reading, writing and oral proficiency in English or other language is beneficial.\n\n2-3 years as an assistant manager, 1-2 years as a restaurant manager\n\nThorough knowledge of service, cost control in F&B, labor controls, menu writing, maintenance, merchandising, computer and accounting.\n\nCollege degree, preferable in hotel and restaurant management.\n\nEducation\nBA/BS/Bachelor's Degree\nBA/BS/Bachelor's Degree\nLicense/ Certificates\n-\n-\nYears of related experience\n1+\n1+\nYearsof management or supervisory experience\n2-3\n2-3\nManagement or supervisory experience type\nManagerial\nManagerial\nAdd'l requirements (i.e. % of travel, etc.)\nNA\nNA","description_format":"text","description_chars":5867,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":1,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-07T08:05:49Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely 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