{"id":3504482,"url":"https://alion.io/job/hilton-spa-supervisor-5","title":"Spa Supervisor","company":{"id":449836,"name":"Hilton","domain":"hilton.com","url":"https://alion.io/company/hilton-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":86,"open_postings":450,"ghost_share":0,"stale_share":0.764,"repost_share":0.004,"time_to_fill_p50_days":4,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brazzaville, Republic of the Congo"],"countries":["CG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5500,"max_usd":12500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":515},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T16:38:46Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-05T01:13:12Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Exceptional Hospitality Starts with You\nThe Spa Supervisor is responsible for coordinating daily spa activities, supervising therapists and ensuring high standards of service, hygiene and guest satisfaction. This is a hands-on position requiring the supervisor to personally deliver professional massages, facial treatments, body treatments and other beauty services while supporting the operational and commercial performance of the spa.\n Here's what you'll do during a typical day:\nSupervise daily spa operations, treatment schedules and team activities.\n\nPersonally perform professional massages, facials, body treatments and beauty services.\n\nEnsure high-quality treatments and personalized guest experiences.\n\nTrain, guide and supervise spa therapists and attendants.\n\nManage guest appointments, treatment room readiness and service coordination.\n\nPromote spa treatments, packages, memberships and retail products to maximize revenue.\n\nMonitor inventory, product consumption, equipment maintenance and operational costs.\n\nEnsure compliance with hygiene, sanitation, health and safety standards.\n\nHandle guest feedback and complaints professionally.\n\nSupport the Spa Manager in achieving revenue targets and operational objectives.\n\n What It Takes to Make the Stay\nDiploma or professional certification in Spa Therapy, Massage Therapy, Beauty Therapy or Esthetics.\n\nMinimum 3-5 years of experience in spa operations, including supervisory experience.\n\nProven hands-on experience in professional massage techniques, facial and body treatments.\n\nPrevious experience in a luxury hotel or international spa preferred.\n\nStrong leadership, communication and customer service skills.\n\nKnowledge of spa products, treatment protocols and hygiene standards.\n\nSales-oriented mindset with the ability to promote treatments and retail products.\n\nGood command of French and English preferred.\n\nAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:\nA passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.","description_format":"text","description_chars":2360,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-30T05:04:39Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.513,"p_room":0.45,"age_days":6,"expected_fill_days":4,"reasons":["conf:3","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/hilton-spa-supervisor-5","json_url":"https://alion.io/job/hilton-spa-supervisor-5.json","meta":{"generated_at":"2026-11-05T01:43:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2272,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449836},"rest":"https://alion.io/mcp/rest/get_company?id=449836"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhilton-spa-supervisor-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhilton-spa-supervisor-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhilton-spa-supervisor-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hilton-spa-supervisor-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhilton-spa-supervisor-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3504482}},{"tool":"search_jobs","arguments":{"company":"hilton.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3504482},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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