{"id":1826051,"url":"https://alion.io/job/hipages-group-account-manager","title":"Account Manager","company":{"id":2279842,"name":"hipages Group","domain":"hipagesgroup.com.au","url":"https://alion.io/company/hipagesgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":null,"currency":"AUD","period":"year","gross":null,"usd_annual":56215},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-06-01T23:33:02Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-23T01:05:16Z","board_verified":true,"closed_at":null,"days_open":143,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":142},"description":"Hi! We’re hipages, an ASX-listed tech company and Australia’s #1 digital platform connecting households with trusted home improvement businesses. We're on a mission to transform the home improvement industry to build better lives for everyone.\nWith teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose. We’re proud to be a certified Great Place to Work and WORK180’s #1 Employer for Women. At hipages, you’ll find real impact, career growth and a workplace where everyone belongs.\nWhy join our Sales team:\n$80K + super + $42K uncapped commission, benefits and perks\n hi-Achiever Club recognises and rewards high performance with awesome incentives and prizes\n Work for a market leader in the industry as part of a high-performing team \n Birthday, anniversary and volunteer leave\nAbout the Role:\nOur Account Managers are the critical point of contact for our tradie customers, ranging from sole traders to small and medium business owners.\nThis is a high-volume phone-based role, where you will manage a portfolio of 600+ accounts. Your goal is to help tradies maximise their return on investment through our platform, ensuring they get the most value from their subscriptions.This role will suit someone who enjoys working in a structured role, with a strong focus on meeting daily targets. There is also lots of opportunity to have fun, finesse your sales skills and to exceed your targets, here’s what your day-to-day looks like:\nHitting Daily Targets (Activity and Revenue):\nMake at least 60 dials or 2.5 hours of talk time per day through inbound/outbound calls.\nHit revenue targets by upselling, renewing subscriptions, and handling debt collection.\nManaging Accounts:\nManage a portfolio of 600+ tradie customers, typically sole traders and small business owners.\nRenew tradies’ subscription contracts before they expire.\nIdentify opportunities to upgrade subscription packages to suit their business needs.\nRetain customers by addressing inquiries, solving problems, and providing tailored solutions.\nNegotiate payment plans that benefit both the customer and the business.\nOffering win-win solutions that align with the customer’s financial situation while ensuring payment is collected.\nBuilding Relationships:\nEngage with tradie customers over the phone, learning about their businesses, understanding their pain points, and helping them succeed.\nKeep Salesforce updated with customer insights.\nCompliance and Quality Assurance:\nFollow scripts and regulations, ensuring high-quality customer interactions.\nAbout You:\n2+ years in a similar high volume phone sales role.\nYou’re resilient, driven, and love turning a “NO” into a “YES” with your sales and negotiation skills.\nYou thrive in a fast-paced environment and enjoy winning when hitting targets.\nYou have strong verbal and written communication skills and negotiation capabilities.\nWorking Holiday Visa 417 holders with relevant experience are encouraged to apply.\nLife at hipages:\nWe’re more than just a workplace - we’re a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.\nYou’ll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement - it’s why 85% of our team say their leader is great.\nAnd there’s more:\nDiverse, collaborative teams that love solving problems\nAgile squads, hackathons, off-sites and roadshows\nExtra leave for birthdays, volunteering, and more\nHealthy snacks, continental breakfast and fresh fruit\nSydney CBD office near Town Hall and Gadigal Stations\nTailored growth support, mentoring and stretch projects\nA vibrant social scene - we work hard and have fun doing it\nWe prioritise Diversity:\nAt hipages, innovation and collaboration thrive in diverse and inclusive teams. We don’t expect you to know everything - we care more about who you are as a person, a team member, and a leader.\nWe’re proud to be endorsed by WORK180 for supporting women’s careers and we value diversity across culture, age, gender identity and sexual orientation.\nResearch shows that men often apply when they meet just 60% of the criteria, while women and minority groups wait until they tick every box. If you think you’d be a great fit - even if you don’t meet every requirement- we’d love to hear from you.\nWe’re also a Circle Back Initiative Employer, which means we commit to responding to every applicant.\n#LI-Onsite-DS1","description_format":"text","description_chars":4550,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketplaces","Local Services Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-04T11:25:04Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.184,"p_room":0.28,"age_days":142,"expected_fill_days":20,"reasons":["conf:0","urgency","win:tail","crowd:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":56215,"is_top_pay":false},"html_url":"https://alion.io/job/hipages-group-account-manager","json_url":"https://alion.io/job/hipages-group-account-manager.json","meta":{"generated_at":"2026-10-23T01:30:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2477,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2279842},"rest":"https://alion.io/mcp/rest/get_company?id=2279842"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhipages-group-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhipages-group-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhipages-group-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hipages-group-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhipages-group-account-manager"}]}