{"id":3487147,"url":"https://alion.io/job/hire-overseas-web-it-systems-administrator-pcs906","title":"Web IT Systems Administrator (PCS906)","company":{"id":3912884,"name":"Hire Overseas","domain":"hireoverseas.com","url":"https://alion.io/company/hire-overseas","size_band":"5000+","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":88,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-10-30T05:48:23Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"US time zones","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"DNS","optional":false},{"name":"Gemini","optional":false},{"name":"HIPAA","optional":false},{"name":"JavaScript","optional":false}],"status":"live","first_seen_at":"2026-10-29T22:04:02Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-30T19:40:50Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We're looking for a Web IT Systems Administrator to own the technical infrastructure, systems administration, web development, and AI workflow operations for a growing psychiatric and mental health practice. You will manage and maintain all company IT systems, administer the full Zoho suite, develop and maintain the practice website, manage RingCentral, support eClinicalWorks and healthcare portals, and help build AI-assisted workflows that improve operational efficiency across the practice.\nThis is a broad, multi-system role. You are not supporting one platform or one function. You are the technical owner of the practice's entire digital and systems infrastructure, from user account management and cybersecurity to website code and AI automation. Strong Zoho administration experience and working proficiency in HTML, CSS, and JavaScript are hard requirements. HIPAA compliance and data security awareness are non-negotiable given the healthcare context. If you have hands-on IT systems administration experience, can manage a wide range of platforms independently, and take genuine ownership of keeping a practice's technology running securely and efficiently, this role is a strong fit.\nWhy You'll Want to Join\nYou will be paid in USD (bi-monthly: every 15th and 30th)\nPaid Time Off in accordance with company policy\nObservance of Holidays per company guidelines\n100% remote setup so you can work wherever you're most productive\nThis role requires availability during US business hours\nWork inside a growing psychiatric and mental health practice with a dedicated team and a broad technical infrastructure\nHigh-ownership IT and systems role with direct accountability for platform reliability, security, and operational efficiency\nWhat You'll Work On\nIT Systems Administration and Technical Support\nManage, maintain, and troubleshoot company IT systems, software, email accounts, and technical infrastructure\nMaintain an organized, secure inventory of IT systems, administrator accounts, login credentials, software licenses, and vendor access\nManage user permissions, multifactor authentication, account recovery, and system access controls\nTroubleshoot technical issues and coordinate with external vendors when necessary\nMaintain system documentation, technical procedures, account ownership records, and recovery instructions\nZoho Administration and Workflow Management\nAdminister and maintain the organization's full Zoho suite including Zoho Desk, Zoho Cliq, Zoho Workplace, Zoho Forms, Zoho Sheets, Zoho People, Zoho Campaigns, Zoho Sign, and other Zoho applications in use\nCreate, update, and troubleshoot digital forms, templates, workflows, automations, and integrations across Zoho platforms\nManage user accounts, permissions, configurations, and application settings\nSupport staff with Zoho-related issues and identify opportunities to improve operational efficiency through better use of the platform\nWebsite Development and Maintenance\nUse HTML, CSS, and JavaScript to develop, customize, troubleshoot, and maintain the practice website\nUpdate website layouts, styling, interactive features, and responsive designs for desktop and mobile\nTroubleshoot website functionality, scripts, forms, embedded tools, and third-party integrations\nManage website hosting, domain settings, DNS, SSL certificates, and content management systems\nSupport integrations with Zoho applications, CRM systems, chatbots, online scheduling tools, and marketing automation platforms\nApply website security best practices and identify potential vulnerabilities for remediation\nAI Tools and Workflow Automation\nAdminister and support approved AI tools and platforms including ChatGPT, Claude, Microsoft Copilot, Google Gemini, and other AI-powered applications\nIdentify opportunities to use AI to improve administrative efficiency, streamline workflows, and automate repetitive tasks\nDevelop and maintain AI-assisted workflows, prompts, and automation processes that support operational needs\nHelp staff use AI tools effectively for approved business purposes\nEvaluate AI tools for functionality, security, privacy, reliability, and compatibility with existing systems\nEnsure AI tools are used in accordance with company policies and HIPAA requirements; never enter protected health information into an AI platform unless specifically approved\nWebsite, Chatbots, and Cybersecurity\nMaintain and update the company website including content, functionality, and technical configurations\nManage chatbot functionality and automated communication tools\nMonitor and troubleshoot website issues, suspicious activity, phishing attempts, and other security concerns\nCoordinate incident response, security remediation, backups, and recovery with appropriate specialists or vendors\nRingCentral Administration\nManage RingCentral user accounts, extensions, phone configurations, call routing, voicemail, and communication settings\nTroubleshoot phone system issues and coordinate with RingCentral support when necessary\nMaintain accurate user assignments and access during staff onboarding and offboarding\nHealthcare Systems and Insurance Portals\nProvide technical support for eClinicalWorks (eCW) and other practice management systems\nManage authorized user access and coordinate system configuration or troubleshooting with vendors\nMaintain access to insurance payer portals and assist with account administration, permissions, and login issues\nSupport administrative access for referral platforms, scheduling tools, and provider directory profiles\nProtect patient information and follow HIPAA requirements, privacy policies, and security procedures at all times\nSocial Media, Online Presence, and Reviews\nMaintain the organization's social media accounts, login access, and account administration\nHelp maintain accurate business information across online platforms and provider directories\nMonitor online reviews and notify the appropriate team members when responses are needed\nEnsure public responses never disclose protected patient information\nVendor Accounts and Subscription Management\nMaintain a centralized inventory of vendor accounts, service subscriptions, billing contacts, and renewal dates\nCoordinate with vendors regarding account access, technical issues, service changes, and renewals\nStaff Onboarding and Offboarding\nSet up and configure accounts for new providers and staff across all company systems\nMaintain onboarding and offboarding checklists to ensure all access is provisioned or removed appropriately\nUpdate permissions, user assignments, and system records when staff join, leave, or change roles\nDocumentation and Operational Continuity\nMaintain a master inventory of systems, administrators, vendor contacts, subscriptions, and recovery procedures\nDocument system configurations, workflows, integrations, and troubleshooting steps\nEnsure critical systems are not dependent on undocumented processes or a single individual's knowledge\nWhat You Bring\nPrior experience in IT support, systems administration, software administration, or technical operations\nHands-on Zoho administration experience across Zoho Desk, Zoho Campaigns, Zoho Cliq, Zoho Workplace, Zoho Forms, and Zoho People - this is a hard requirement\nExperience managing and troubleshooting RingCentral - this is a hard requirement\nWorking proficiency in HTML, CSS, and JavaScript for website customization, testing, and troubleshooting - this is a hard requirement\nExperience managing user accounts, login credentials, permissions, and onboarding and offboarding processes\nStrong understanding of cybersecurity fundamentals including multifactor authentication, phishing prevention, backups, and secure account management\nExperience supporting websites, online platforms, and third-party integrations\nFamiliarity with AI tools and the ability to build AI-assisted workflows and automations\nStrong HIPAA awareness and the ability to protect patient information across all systems and platforms\nStrong documentation, organization, communication, and troubleshooting skills\nAble to manage multiple systems and competing priorities independently without close oversight\nNice to Have\nExperience with eClinicalWorks (eCW) or other healthcare practice management systems\nBackground supporting a healthcare, behavioral health, or medical practice IT environment\nExperience with chatbot integrations, marketing automation, or CRM platforms\nFamiliarity with insurance payer portals and provider directory platforms such as Zocdoc or Psychology Today\nHow to Apply\nPlease include:\nYour updated resume\nA short Loom video (1 to 2 minutes) introducing yourself, describing your Zoho and RingCentral administration experience, and walking through one technical system or workflow you built, improved, or troubleshot end to end\nOnly candidates who submit a Loom video will be moved to the next step of the hiring process.\nIf you are a hands-on web IT systems administrator who can own a broad technical infrastructure, keep a healthcare practice's platforms running securely and efficiently, and build AI-assisted workflows that make the team more productive, this role gives you the scope and the direct impact to do your best work.\nApplication Process Overview\nOur comprehensive selection process ensures we find the right fit for both you and our clients:\nInitial Application - Submit your application and complete our prequalifying questions\nVideo Introduction - Record an video introduction to showcase your communication skills and work experience\n Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)\nRecruitment Interview - Initial screening with our talent team\nExecutive Interview - Meet with senior leadership to discuss role alignment\nClient Interview - Final interview with the client team you'd be supporting\nBackground & Reference Check - Professional reference verification\n Job Offer - Successful candidates receive a formal offer to join the team\nEach stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.","description_format":"text","description_chars":10180,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Compliance"],"lifecycle":[{"event":"open","at":"2026-10-29T22:04:02Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.379,"p_room":1,"age_days":0,"expected_fill_days":53,"reasons":["conf:3","agency","stale_co","velocity","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/hire-overseas-web-it-systems-administrator-pcs906","json_url":"https://alion.io/job/hire-overseas-web-it-systems-administrator-pcs906.json","meta":{"generated_at":"2026-10-30T23:48:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15338,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3912884},"rest":"https://alion.io/mcp/rest/get_company?id=3912884"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhire-overseas-web-it-systems-administrator-pcs906"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhire-overseas-web-it-systems-administrator-pcs906"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhire-overseas-web-it-systems-administrator-pcs906"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hire-overseas-web-it-systems-administrator-pcs906\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhire-overseas-web-it-systems-administrator-pcs906"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3487147}},{"tool":"search_jobs","arguments":{"company":"hireoverseas.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3487147},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}