{"id":2584718,"url":"https://alion.io/job/hire-resolve-technical-account-manager-2","title":"Technical Account Manager","company":{"id":678136,"name":"Hire Resolve","domain":"hireresolve.com","url":"https://alion.io/company/hireresolve","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":"jobmail.co.za","ats_vendor":"Workable","truth_index":{"grade":"A","score":87,"open_postings":925,"ghost_share":0.045,"stale_share":0.411,"repost_share":0.323,"time_to_fill_p50_days":4,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":61000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":753},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-15T00:20:42Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T19:42:59Z","board_verified":false,"closed_at":"2026-10-15T19:42:59Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"A leading manufacturer of speciality resins, coatings, dispersions and composite materials is looking for an experienced Technical Account Manager with strong experience in technical sales, customer relationship management and industrial or manufacturing environments to join their team in Parow Industrial, Cape Town. The successful candidate will be responsible for building long-term client relationships, understanding customers' operational processes and technical challenges, and identifying suitable products and solutions to improve their operations. This role requires a commercially astute, relationship-driven individual who can engage confidently with business owners and key decision-makers, provide practical technical guidance and establish themselves as a trusted business partner.\nResponsibilities:\nBuild and maintain strong, long-term relationships with clients, including business owners and key decision-makers.\n\nUnderstand customers' businesses, manufacturing processes, operational requirements and technical challenges.\n\nAct as the primary technical and commercial contact for clients, providing guidance and support.\n\nIdentify customer needs and recommend appropriate products, services and technical solutions.\n\nDemonstrate how the company's products and solutions can add value to customers' operations.\n\nProvide practical, solution-oriented support to address technical challenges and improve product application.\n\nDevelop a thorough understanding of customer processes and identify opportunities for product optimisation.\n\nIdentify prospective customers and develop new business opportunities.\n\nImplement sales plans, monitor performance against targets and contribute to overall sales growth.\n\nForecast sales, monitor market trends and identify opportunities within the assigned territory.\n\nCollaborate with internal teams to coordinate customer requirements, technical support and product-related solutions.\n\nMaintain consistent customer engagement and provide ongoing technical and commercial support.\n\nBuild credibility as a trusted adviser by understanding customers' commercial priorities and recommending solutions that meet their needs.\n\nRequirements:\nA recognised national or international sales qualification, or a national or international qualification in Chemistry or a related field, would be advantageous.\n\nMinimum 3 years' practical sales experience in the composites or a related industry.\n\nA proven sales track record.\n\nDemonstrable computer skills.\n\nExperience in a broader industrial or technical environment, such as pumps, mechanical equipment, filling systems, adhesives or related industries, will be considered.\n\nStrong technical aptitude and the ability to understand new products, manufacturing processes and applications.\n\nExcellent relationship management and interpersonal skills, with the ability to build rapport and establish credibility with clients.\n\nStrong commercial acumen and the confidence to engage with business owners and senior decision-makers.\n\nA consultative selling approach, focused on understanding customer challenges and recommending appropriate solutions.\n\nStrong problem-solving skills and the ability to provide practical technical support.\n\nExcellent communication skills and a customer-centric approach.\n\nStrong planning, prioritisation and organisational skills.\n\nThe ability to work independently while collaborating effectively with internal teams.\n\nA proactive, flexible approach with a commitment to delivering excellent customer service.\n\nBenefits:\n\nSalary: negotiable.\nContact Hire Resolve for your next career-changing move.\nApply for this role today, contact Abigail King at Hire Resolve or on LinkedIn.\nYou can also visit the Hire Resolve website: hireresolve.us or email us your CV: \nWe will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.","description_format":"text","description_chars":4008,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-15T03:27:54Z"},{"event":"close","at":"2026-10-15T19:42:59Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/hire-resolve-technical-account-manager-2","json_url":"https://alion.io/job/hire-resolve-technical-account-manager-2.json","meta":{"generated_at":"2026-10-16T01:15:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1969,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678136},"rest":"https://alion.io/mcp/rest/get_company?id=678136"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhire-resolve-technical-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhire-resolve-technical-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhire-resolve-technical-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hire-resolve-technical-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhire-resolve-technical-account-manager-2"}]}