{"id":2547375,"url":"https://alion.io/job/hire-resolve-technical-key-accounts-manager","title":"Technical Key Accounts Manager","company":{"id":678136,"name":"Hire Resolve","domain":"hireresolve.com","url":"https://alion.io/company/hireresolve","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":"jobmail.co.za","ats_vendor":"Workable","truth_index":{"grade":"D","score":46,"open_postings":620,"ghost_share":0.906,"stale_share":0,"repost_share":0.324,"time_to_fill_p50_days":14,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durban, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":57000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":31},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-14T17:06:36Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T19:42:59Z","board_verified":false,"closed_at":"2026-10-15T19:42:59Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Hire Resolve is a leading recruitment agency specializing in placing qualified professionals in various industries. We are currently seeking a Technical Key Accounts Manager to join our Client in Durban. You will be responsible for providing technical services to various Facilities Management contracts and projects. Responsible to run, manage, operate, and control these services. Manage staff, resources, and infrastructure. Ensure cost control, budgeting and profitability. Ensure quality of product. Grow and develop the technical services division\nResponsibilities\nDevelop and manage robust strategy and annual plans for the contract\nEnsure optimal structure and management of the contract to enhance operational efficiency\nImplement continuous improvement initiatives for contract longevity and customer relationship\nApply best practice frameworks aligned with the company quality policy\nConduct regular reviews of processes, procedures, and plans; submit accurate and timely reports\nManage SLA compliance, governance, and performance reporting to clients\nDevelop market knowledge and inform AFMS of growth opportunities\nAnalyze markets, industry trends, competitors, and clients for strategic planning\nDevelop and implement strategies to secure new business and identify future services\nCreate high-standard tender documents\nSupport executive management in setting vision, strategic roadmap, and business plans\nEvaluate technologies for sustainability and innovation\nPlan industrialization and commercialization of technology innovations\nDefine and implement effective organizational and operational structures\nMaintain links with external professional bodies and standards organizations\nAdvise on high-risk, high-return technologies for existing or new business\nMonitor and assess new technologies for potential product or service development\nOversee research project selection and implement technical service procedures\nAct as a technical consultant and develop client partnerships\nRequirements:\nGrade 12\nPR Eng or BTech in a technical discipline\nMinimum 5-10 years of technical experience in facilities management\nEnhanced knowledge of air conditioning maintenance\nExpertise in electrical maintenance and procedures\nFamiliarity with equipment and machinery\nUnderstanding of OHSA codes and health and safety procedures\nKnowledge of ISO 9000, ISO 14000, and ISO 18001 standards\nProficiency in technical drawing\nComputer literate\nGood understanding of the Labour Relations Act and HR policies and procedures\nKnowledge of BBBEE requirements\nContact Hire Resolve today for your next career-changing move\nOur client is offering a highly competitive salary for this role based on experience.\nApply for this role today, contact Ashley Feldtmann, Rebecca Grylls, Mine Roux or Thomas Stacey at Hire Resolve or on LinkedIn\nYou can also visit the Hire Resolve website: hireresolve.us or email us your CV: \nWe will contact you telephonically in 5 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.","description_format":"text","description_chars":3134,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T17:08:36Z"},{"event":"close","at":"2026-10-15T19:42:59Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/hire-resolve-technical-key-accounts-manager","json_url":"https://alion.io/job/hire-resolve-technical-key-accounts-manager.json","meta":{"generated_at":"2026-10-21T19:56:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28250,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678136},"rest":"https://alion.io/mcp/rest/get_company?id=678136"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhire-resolve-technical-key-accounts-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhire-resolve-technical-key-accounts-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhire-resolve-technical-key-accounts-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hire-resolve-technical-key-accounts-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhire-resolve-technical-key-accounts-manager"}]}