{"id":3284943,"url":"https://alion.io/job/hirehawk-case-manager-assistant-remote-latam","title":"Case Manager Assistant (Remote) | LATAM","company":{"id":624,"name":"HireHawk","domain":"hirehawk.co","url":"https://alion.io/company/hirehawk","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":82,"open_postings":18,"ghost_share":0,"stale_share":0.722,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-28T05:59:10Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"PST","utc_offset_min":-8,"utc_offset_max":-8},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CO","CL","EC","SV","HN","NI"],"hiring_countries_total":7,"salary":{"min":900,"max":1200,"currency":"USD","period":"month","gross":null,"usd_annual":14400},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-26T18:01:19Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T02:11:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job type: Full-time contractor\nWorkplace: Remote\nSchedule: Monday to Friday, aligned with US Pacific Time (PST)\nCompensation: $900 to $1,200 per month, depending on experience\nAbout HireHawk\nHireHawk connects skilled professionals with US companies for long-term remote roles. We are looking for proactive people who take ownership of their work and want to grow with a stable team.\nAbout the role:\nOur client is an established plaintiff personal injury firm in Los Angeles that focuses on premises liability cases (slip-and-fall and trip-and-fall). Its case managers are senior people, with 4 to 10 years at the firm. Each one runs their cases with the help of assistants, so the case manager can stay focused on working up the case.\nYou will be the dedicated assistant to one of these case managers. You will take on the scheduling, follow-ups and file work that keep each case moving, and the case manager will direct your daily priorities.\nResponsibilities:\nSchedule client medical appointments and keep treatment calendars up to date.\nRequest medical records and bills, and follow up with providers until they arrive.\nKeep case files organized and current in the firm's case management software.\nTrack deadlines and outstanding items, and flag anything at risk to the case manager.\nCommunicate with clients, medical providers and insurance representatives to collect missing information.\nPrepare correspondence, forms and simple status updates.\nProtect client confidentiality at all times.\nRequirements\nMust-Have:\nAt least 2 years supporting case managers at a US personal injury law firm.\nHands-on experience scheduling medical appointments and requesting medical records and bills.\nStrong written and spoken English.\nOrganized and detail-oriented, with reliable follow-through across many active cases.\nComfortable with Microsoft Office or Google Workspace and a legal case management platform.\nFull-time availability during US Pacific business hours, with reliable internet and a dedicated workspace.\nNice-to-Have:\nPremises liability (slip-and-fall or trip-and-fall) case experience.\nExperience working through remote desktop access to a firm's systems.","description_format":"text","description_chars":2161,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Colombia","iso":"CO","kind":"country"},{"name":"Chile","iso":"CL","kind":"country"},{"name":"Ecuador","iso":"EC","kind":"country"},{"name":"El Salvador","iso":"SV","kind":"country"},{"name":"Honduras","iso":"HN","kind":"country"},{"name":"Nicaragua","iso":"NI","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-26T18:01:19Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.361,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:3","agency","stale_co","win:early","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":14400,"is_top_pay":false},"html_url":"https://alion.io/job/hirehawk-case-manager-assistant-remote-latam","json_url":"https://alion.io/job/hirehawk-case-manager-assistant-remote-latam.json","meta":{"generated_at":"2026-10-28T06:22:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8383,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":624},"rest":"https://alion.io/mcp/rest/get_company?id=624"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhirehawk-case-manager-assistant-remote-latam"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhirehawk-case-manager-assistant-remote-latam"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhirehawk-case-manager-assistant-remote-latam"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hirehawk-case-manager-assistant-remote-latam\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhirehawk-case-manager-assistant-remote-latam"}]}