{"id":1551932,"url":"https://alion.io/job/hirehawk-email-sms-manager-remote-philippines","title":"Email & SMS Manager (Remote) | Philippines","company":{"id":624,"name":"HireHawk","domain":"hirehawk.co","url":"https://alion.io/company/hirehawk","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":82,"open_postings":18,"ghost_share":0,"stale_share":0.722,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"PST","utc_offset_min":-8,"utc_offset_max":-8},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":false},{"name":"Notion","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-28T06:56:23Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Employment Type: Full-Time Contractor\nWorkplace: Remote\nSchedule: Monday-Friday schedule, 8:00 am - 5:00 pm PST\nReports to: Head of Growth\nIndustry: Beauty / E-commerce\nWe’re looking for a highly organized, hands-on Email & SMS Manager to own the day-to-day execution and optimization of our retention marketing program.\nThis person will be responsible for building and managing our email and SMS calendar, developing flow and campaign strategies, working closely with our Email Designer, QAing campaigns before launch, analyzing performance, and proactively identifying opportunities to improve retention and revenue.\nYou’ll work closely with the Head of Growth and should be comfortable operating independently, keeping projects organized, and bringing forward issues and opportunities rather than waiting to be asked.\nWhat you'll do\nEmail & SMS Strategy & Execution\nOwn the weekly and monthly Email & SMS calendar.\nBuild and optimize key lifecycle flows, including Welcome, Abandoned Browse, Abandoned Cart, Checkout, Post-Purchase, Winback, and other retention flows.\nDevelop campaign concepts, messaging, segmentation.\nTranslate strategy into clear briefs and proposals for the Email Designer.\nWork closely with the designer to ensure campaigns are executed according to brief.\nManage campaigns from concept through launch.\nQA & Optimization\nOwn the full QA process before emails and SMS go live.\nReview copy, links, CTAs, segmentation, personalization, offers, mobile/desktop rendering, tracking, and overall customer experience.\nMonitor campaigns after launch and flag any issues quickly.\nReporting & Insights\nOwn weekly Email & SMS reporting.\nTrack key KPIs and clearly communicate performance, trends, and areas of concern.\nProvide actionable recommendations, not just numbers.\nRequirements\n3+ years of hands-on Email & SMS experience, ideally within DTC/e-commerce.\nStrong experience with Klaviyo and/or other lifecycle marketing platforms.\nHighly organized and detail-oriented. You naturally create structure where there isn't any.\nStrong copy and messaging instincts, even if you're not the person designing the emails.\nComfortable working in Notion and Figma to create campaign proposals, briefs, flow maps, and presentations.\nStrong QA mindset. You catch things before they become problems.\nProactive and comfortable working independently.\nSuccess in this role looks like:\nA clear, well-managed Email & SMS calendar with campaigns consistently going out on time.\nFlows that are fully mapped, QA'd, optimized, and continuously tested.\nStrong collaboration between strategy, copy, and design.\nReliable weekly reporting with clear insights and next steps.\nProblems are identified before they become bigger issues.\nA structured testing roadmap that continuously improves Email & SMS revenue and retention.","description_format":"text","description_chars":2815,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-01T00:31:59Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.296,"p_room":0.75,"age_days":28,"expected_fill_days":29,"reasons":["conf:3","agency","stale_co","win:late","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/hirehawk-email-sms-manager-remote-philippines","json_url":"https://alion.io/job/hirehawk-email-sms-manager-remote-philippines.json","meta":{"generated_at":"2026-10-28T09:18:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12103,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":624},"rest":"https://alion.io/mcp/rest/get_company?id=624"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhirehawk-email-sms-manager-remote-philippines"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhirehawk-email-sms-manager-remote-philippines"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhirehawk-email-sms-manager-remote-philippines"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hirehawk-email-sms-manager-remote-philippines\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhirehawk-email-sms-manager-remote-philippines"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1551932}},{"tool":"search_jobs","arguments":{"company":"hirehawk.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1551932},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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