{"id":2393804,"url":"https://alion.io/job/hireveda-engineering-manager-sr-em-forward-deployed-engineering-fde","title":"Engineering Manager / Sr. EM Forward Deployed Engineering (FDE)","company":{"id":3801502,"name":"HireVeda","domain":"hireveda.com","url":"https://alion.io/company/hireveda","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Delhi, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":47000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LLM","optional":true}],"status":"live","first_seen_at":"2026-10-08T05:47:13Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-18T17:15:13Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Back to Jobs Experience: 8-12 Years\nImportant Note\nThis role is not for managers who have moved away from technology. We expect our FDE Managers to remain deeply technical and capable of designing, building, debugging, and\nreviewing systems alongside their teams.\nThe strongest candidates for this role are equally comfortable:\nLeading engineers\nDesigning architectures\nDebugging production issues\nReviewing code\nWorking directly with customers\nDriving execution in ambiguous environments\nAbout the company:\nIt is building AI Employees. We help enterprises deploy AI agents across customer support, sales, operations, research, collections, recruitment, and other business functions. Our\nagents operate across voice, chat, email, CRM systems, internal tools, and enterprise workflows. We are looking for an Engineering Manager to lead our Forward Deployed Engineering (FDE) team.\nAbout The Role\nForward Deployed Engineering sits at the intersection of Engineering, Product, AI, and Customer Success. Unlike traditional engineering teams that primarily build platform\ncapabilities, the FDE team works directly with enterprise customers to understand business problems, design solutions, build custom workflows, deploy AI agents, and drive measurable\nbusiness outcomes. You will lead a team responsible for taking customers from: \"We want to automate this workflow\" to \"The AI employee is live, measurable, and delivering business\nvalue.\"\nThis is a highly hands-on leadership role. You will be expected to switch seamlessly between:\nCustomer discussions\nSolution architecture\nEngineering reviews\nProduction debugging\nDelivery planning\nTeam leadership\nNo two customer deployments look the same. Success in this role requires strong technical judgment, adaptability, and ownership.\nWhat You'll Do\nLead the Forward Deployed Engineering Team\nManage and mentor a team of Forward Deployed Engineers.\nEstablish a high-performance engineering culture.\nDrive execution across multiple customer deployments.\nHelp engineers navigate ambiguity and technical complexity.\nParticipate in hiring and team building.\nCreate an environment of accountability, ownership, and continuous improvement.\nOwn Customer Success Through Engineering\nWork directly with enterprise customers to:\nUnderstand business workflows.\nIdentify automation opportunities.\nTranslate requirements into technical solutions.\nDesign AI-powered workflows.\nLead customer deployments from design to production.\nEnsure successful adoption and measurable outcomes.\nYou will regularly engage with:\nCTOs\nEngineering leaders\nProduct leaders\nOperations teams\nCustomer support organizations\nBusiness stakeholders\nArchitect AI Solutions\nDesign and review solutions involving:\nVoice AI\nAgent orchestration\nWorkflow automation\nEnterprise integrations\nKnowledge retrieval systems\nCRM integrations\nTelephony platforms\nCustomer support systems\nYou should be capable of:\nReviewing production code.\nConducting architecture reviews.\nDebugging production incidents.\nBuilding prototypes.\nHelping engineers solve complex technical problems.\nEvaluating engineering tradeoffs.\nIdentifying reliability and scalability risks.\nWhile you may not write production code every day, you should be capable of personally\nbuilding and debugging systems when required.\nDrive Execution\nBalance customer commitments with engineering capacity.\nPrioritize effectively across multiple deployments.\nIdentify delivery risks early.\nManage scope and stakeholder expectations.\nEnsure predictable execution and delivery quality.\nImprove Operational Excellence\nLead production incident reviews.\nImprove observability and debugging practices.\nDrive reliability improvements.\nEstablish strong engineering operational processes.\nCreate feedback loops that improve delivery quality over time.\nRequired\n8+ years of software engineering experience.\n2+ years of engineering management or technical leadership experience.\nStrong hands-on engineering background.\nExperience designing and operating production systems.\nStrong system design and architecture skills.\nStrong debugging and troubleshooting capability.\nExperience leading engineers through complex technical projects.\nExcellent communication skills.\nStrongly Preferred Experience in one or more of:\nAI Agents\nLLM Applications\nVoice AI\nConversational AI\nContact Center Technologies\nWorkflow Automation\nEnterprise SaaS Platforms\nCustomer-Facing Engineering\nSolutions Engineering\nDistributed Systems\nTraits We Value\nWe value leaders who:\nTake ownership.\nThink from first principles.\nMove quickly while maintaining quality.\nStay calm during production incidents.\nCommunicate clearly.\nMake pragmatic decisions.\nBuild trust with customers and engineers.\nThrive in ambiguity.\nRecruitment Notice\n“Due to high interest, our team connects only with candidates whose profiles closely match the role mandate.”\nExploring your next leadership move?\nMost leadership roles never reach job boards. 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