{"id":3724605,"url":"https://alion.io/job/hitachi-account-director-utility-3","title":"Account Director, Utility","company":{"id":129,"name":"Hitachi","domain":"hitachi.com","url":"https://alion.io/company/hitachi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":742,"ghost_share":0.005,"stale_share":0.776,"repost_share":0.012,"time_to_fill_p50_days":16,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States","Raleigh, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T00:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-12T09:56:39Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Location:\nSouth Boston, Virginia, United States of AmericaJob ID:\nR0149654Date Posted:\n2026-11-02Company Name:\nHITACHI ENERGY USA INCProfession (Job Category):\nSales, Marketing & Product ManagementJob Schedule:\nFull timeRemote:\nYesJob Description:\nPosition Description: Account Director, Utility\nThe Account Director has overall responsibility for a specific account including growth in orders, share of customer spend, and customer satisfaction. The manager leads an account team including direct reports. The role will be located in the Richmond, VA, Columbia, SC, or Raleigh NC area.\nResponsibilities include but are not limited to:\nThe Account Director is expected to represent and grow the Hitachi Energy relationship with their account from a US perspective, engaging regionally or globally when applicable. As the leader on the account, the Account Director mobilizes Hitachi Energy resources as an integrated team spanning all of Hitachi Energy’s businesses.\nSpecific responsibilities from the customer’s perspective:\n· Become a valued, long-term strategic partner with the customer’s senior executives.\n· Execute the strategic account process.\n· Engage with the business units to deliver the strategic account value propositions.\n· Leverage Hitachi Energy’s rich technology to help solve the customer’s business issues in order to achieve competitive advantage and grow their bottom line.\n· Be the window into Hitachi Energy for the customer and mobilize Hitachi Energy through access to both senior Hitachi Energy management and worldwide resources.\n· Assure that all transactions and relationships are carried on with high and unquestionable ethics and integrity.\n· Make it easier to do business with Hitachi Energy.\nSpecific responsibilities from the internal Hitachi Energy perspective:\n· Achieve or go beyond order targets for the account.\n· Execute the strategic account process, including the delivery of business unit value propositions.\n· Maximize customer satisfaction and loyalty.\n· Maximize the share of customer’s wallet for Hitachi Energy.\n· Assure that all transactions and relationships are carried on with high and unquestionable ethics and integrity.\n· Serve as a lynchpin within Hitachi Energy for the resolution of major customer issues.\nPrimary Tasks are -\nManage the Total Customer Relationship\n· Manage the total customer relationship with Hitachi Energy.\n· Develop the relationship between Hitachi Energy and the Strategic Account at all levels both within Hitachi Energy and within the customer. Initiate and maintain C-Level relationships.\n· Apply a high level of business acumen, including an understanding of the customer’s business drivers, industry, economic trends, issues and competition.\n· Act as focal point for problem resolution and monitor the Customer Complaint Resolution Process\n· Maximize the consistency of customer experience throughout all contacts with Hitachi Energy.\nAccount Planning and Management\n· Lead the development and implementation of the account plan and coverage plan including: executing an executive relationship strategy, prioritizing the opportunities, identifying a target for each solution element (project) and identifying the key personnel required (account and technical/project).\n· Leverage channels and partners to maintain and improve customer satisfaction and to maximize revenue.\n· Plan, facilitate and conduct complex negotiations.\n· Drive growth in assigned account.\n· Develop and maintain detailed knowledge of the customer’s strategy, past purchasing behavior, organization including decision makers, influencers, sponsors and anti-sponsors.\n· Develop and maintain detailed knowledge of Hitachi Energy’ strategy, current and emerging solution capabilities and strategic direction for solution capabilities.\nLeadership and Coaching\n· Assume a people leadership role and facilitate team selling of a remotely based account team.\n· Identify local/specialist sales resources and ensure they are properly trained on the strategy and status of the account.\n· Manage resources to ensure successful enactment of the strategy and operational plan.\n· Execute and coach using expert understanding of sales processes.\nActive Projects Participation\n· Lead the formation of capture teams and the development of Sales X-Ray\n· Direct account solution projects and keep current via project communications / steering committee participation.\n· Monitor and maintain an awareness of all key Hitachi Energy/client activities, including the representation of client issues, needs and concerns throughout Hitachi Energy.\n· Consistently deliver solutions that are considered high impact, complex, strategic and high-value by both the customer and Hitachi Energy.\nTeamwork and Communication\n· Provide regular reports, briefings and reviews as required using the agreed processes.\n· Actively participate in the Account Director community to share ideas, expertise and lessons learned with other Account Directors and teams, to promote cross-Hitachi Energy learning and to identify new solution possibilities.\n· Create and maintain internal relationships with key business partners at all levels of the organization.\n· Hitachi Energy is also your customer is this role; supporting our business objectives, reaching financial goals, and advocating for all business units and internal stakeholders is a must.\nCOMPLEXITY OF TASKS:\nStrong analytical, communication and leadership skills are required to evaluate a wide variety of complex information, develop imaginative sales strategies, and coordinate related sales efforts. Requires innovative strategic planning skills, in-depth understanding of the Company's technical and commercial strengths and relationships with markets. Requires ability to negotiate and successfully conclude matters of major importance. Failure to properly consider the impact of sales and related matters may seriously impact the organization's objectives and customer relations.\nTYPICAL QUALIFICATIONS:\nBachelor’s degree in a technical (engineering) or business discipline required. MBA preferred. \n8 years of sales experience required, 10 years preferred. A combination of experience in sales, marketing, business development or related field will be considered.\nDiversity of experience - multiple products, customers, countries, market segments including transmission, distribution, and generation\nExpert knowledge of selling to enterprise accounts\nProven ability to work in a matrixed team environment. \nMust be able to motivate and influence others. \nExperience with customers including sales, problem resolution, relationship building.\nStrong business acumen.\nTravel Required\nEqual Employment Opportunity (EEO)-Females/Minorities/ProtectedVeterans/Individuals with Disabilities\n\nEqual Employment Opportunity\nHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals\nwith disabilities.\nAccessibility and reasonable accommodation\nProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing ageneral inquiry formon our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.\nThis accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.\nUse of Al and automated tools in recruitment\nAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well asHitachi's Global Data Privacy Notice.","description_format":"text","description_chars":8223,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Storage Systems","IT Consulting & Digital Transformation","Systems Integrators","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-11-04T04:37:05Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 8","filings_12m":8,"filings_prev_12m":5,"green_card_filings_12m":0,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.62,"p_room":0.9,"age_days":10,"expected_fill_days":16,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/hitachi-account-director-utility-3","json_url":"https://alion.io/job/hitachi-account-director-utility-3.json","meta":{"generated_at":"2026-11-12T14:32:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30221,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":129},"rest":"https://alion.io/mcp/rest/get_company?id=129"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhitachi-account-director-utility-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhitachi-account-director-utility-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhitachi-account-director-utility-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hitachi-account-director-utility-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhitachi-account-director-utility-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3724605}},{"tool":"search_jobs","arguments":{"company":"hitachi.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3724605},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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