{"id":3926809,"url":"https://alion.io/job/hitachi-field-service-engineer-ii","title":"Field Service Engineer II","company":{"id":129,"name":"Hitachi","domain":"hitachi.com","url":"https://alion.io/company/hitachi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":663,"ghost_share":0.006,"stale_share":0.76,"repost_share":0.014,"time_to_fill_p50_days":16,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mount Pleasant, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T11:04:24Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Location:\nMount Pleasant, Pennsylvania, United States of AmericaJob ID:\nR0151192Date Posted:\n2026-11-06Company Name:\nHITACHI ENERGY USA INCProfession (Job Category):\nEngineering & ScienceJob Schedule:\nFull timeRemote:\nYesJob Description:\nThe Opportunity\nReady to take your technical expertise on the road and make a direct impact for customers? Join Hitachi Energy as a Field Service Engineer and become a trusted technical partner delivering world-class service and support for advanced industrial equipment and systems.\nIn this role, you'll work hands-on with complex technologies, solving challenging technical issues, performing installations and maintenance, and helping customers maximize equipment performance and reliability. Every day brings new opportunities to collaborate with customers, apply innovative problem-solving skills, and contribute to critical operations across a variety of industrial environments.\nYou'll be part of a collaborative team that values safety, continuous learning, and technical excellence. Whether you're troubleshooting sophisticated equipment, delivering customer training, or mentoring developing engineers, your expertise will play a key role in driving customer success.\nIf you enjoy working independently, building strong customer relationships, and tackling complex technical challenges in the field, this is an opportunity to grow your career while making a meaningful impact.\nHow You'll Make an Impact\nPerform installation, commissioning, preventive maintenance, and repair activities on industrial equipment and systems.\nDiagnose and resolve complex mechanical, electrical, hydraulic, pneumatic, and software-related issues.\nProvide expert technical support and guidance to customers at their facilities.\nDeliver training on equipment operation, maintenance practices, and system optimization.\nCollaborate with engineering, sales, and support teams to improve products and customer outcomes.\nMaintain accurate service documentation, repair records, and spare parts inventory.\nCommunicate service updates, recommendations, and technical findings clearly and professionally.\nMentor and support less experienced field service team members while promoting technical excellence.\nResponsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.\nYour Background\nBachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Technology, or a related technical field; equivalent practical experience will also be considered.\nMinimum 3-5 years of experience supporting, maintaining, or repairing complex industrial equipment.\nStrong knowledge of electrical, mechanical, hydraulic, and pneumatic systems.\nAbility to read and interpret technical schematics, blueprints, and wiring diagrams.\nProven troubleshooting and diagnostic skills with the ability to solve complex technical challenges independently.\nValid driver's license and willingness to travel extensively, including occasional overnight stays.\n\nWhat We Offer\nComprehensive Health Coverage - Medical, dental, vision, and prescription plans\n Retirement Savings - 401(k) with company match and additional contributions\nPaid Time Off - Flexible PTO, paid holidays\nProfessional Growth - Tuition reimbursement and continuous learning programs\nFamily Support - Parental leave, adoption assistance, and fertility benefits\nMore About Us\nAt Hitachi Energy, we are advancing a sustainable energy future for all. Join a global team that values innovation, collaboration, diversity, and continuous improvement.\nWe invest in our people through career development opportunities, technical training, mentorship, and pathways for long-term growth across our global organization.\nYou'll have the opportunity to work on meaningful technologies that support critical infrastructure and help shape the future of energy.\nBackground Screening and Security Checks\nAs part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.\nFor certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.\nThe scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.\nEqual Employment Opportunity (EEO)-Females/Minorities/ProtectedVeterans/Individuals with Disabilities\n\nEqual Employment Opportunity\nHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals\nwith disabilities.\nAccessibility and reasonable accommodation\nProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing ageneral inquiry formon our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.\nThis accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.\nUse of Al and automated tools in recruitment\nAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. 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