{"id":2819170,"url":"https://alion.io/job/hitachi-field-service-manager-2","title":"Field Service Manager","company":{"id":129,"name":"Hitachi","domain":"hitachi.com","url":"https://alion.io/company/hitachi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":428,"ghost_share":0.002,"stale_share":0.675,"repost_share":0.021,"time_to_fill_p50_days":17,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mount Pleasant, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":109000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3574},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-30T14:53:01Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Location:\nMount Pleasant, Pennsylvania, United States of AmericaJob ID:\nR0147110Date Posted:\n2026-10-12Company Name:\nHITACHI ENERGY USA INCProfession (Job Category):\nEngineering & ScienceJob Schedule:\nFull timeRemote:\nYesJob Description:\nThe Opportunity\nYou will manage the GIS field service team and maintain broad oversight of field service operations supporting high-voltage power system equipment. You will establish organizational goals, implement cost-effective operating plans, and oversee service quality, customer responsiveness, contractual compliance, employee performance, and operational improvement. Working with customers and internal groups, including Sales and commercial operations, you will help develop service strategies, identify business opportunities, support contract pursuits, and take action to improve customer satisfaction while protecting company interests. You will also manage the implementation of productivity tools, provide technical guidance, develop team capabilities, and ensure operations follow company policies, procedures, and health and safety guidelines. This position reports to Mount Pleasant, Pennsylvania, and may be performed remotely from any location in the United States.\nHow You’ll Make an Impact\nManage and take full ownership of the GIS field service team.\nEstablish organizational goals and implement cost-effective operating plans.\nOversee high-voltage field service operations, service quality, customer responsiveness, and contractual compliance.\nDevelop customer relationships and coordinate strategies that support customer satisfaction and company interests.\nCollaborate with Sales and commercial operations on business opportunities and contract pursuits.\nPromote fair treatment, resolve workplace conflicts, and manage employee coaching, development, training, and performance.\nImprove operations through ongoing reviews, remedial actions, alternative methods, equipment, and productivity tools.\nProvide technical guidance and support to senior managers while promoting independent action and operational improvement.\nResponsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.\nYour Background\nCandidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.\nBachelor’s or foreign equivalent degree in Mechanical Engineering, Electrical Engineering, or a related field.\nEight to ten years of relevant industry experience in the electrical power, energy, utility, industrial, infrastructure, or related technology sectors, including at least three years of people management experience in a project-based environment.\nExperience executing and overseeing high-voltage installation, commissioning, repair, filling, life-extension, construction, maintenance, electrical and mechanical testing, and SF6 gas-handling activities, with solid mechanical and electrical aptitudes and knowledge of electrical testing.\nExperience with Microsoft Office 365, SharePoint, and SAP; hands-on knowledge of equipment up to 800 kV and technologies such as Point on Wave, radiography, DTB, LTB, GIS, and GCB is preferred.\nFluent English communication and able written, customer, and team collaboration skills; willingness to travel domestically 30-40% and internationally 5%.\nMore About Us\nYou will have opportunities to build your capabilities while contributing to the future of energy.\nWork with innovative technologies shaping the future of energy.\nCollaborate with experienced professionals in a team-focused environment.\nAccess learning platforms and career development programs.\nReceive attractive health and retirement benefits.\nBenefit from paid leave and flexible work arrangements.\nEqual Employment Opportunity (EEO)-Females/Minorities/ProtectedVeterans/Individuals with Disabilities\n\nEqual Employment Opportunity\nHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals\nwith disabilities.\nAccessibility and reasonable accommodation\nProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing ageneral inquiry formon our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.\nThis accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.\nUse of Al and automated tools in recruitment\nAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. 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