{"id":138102,"url":"https://alion.io/job/hitachi-infrastructure-iam-technical-manager-2","title":"Manager, IAM Quality & Operations","company":{"id":129,"name":"Hitachi","domain":"hitachi.com","url":"https://alion.io/company/hitachi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":598,"ghost_share":0.005,"stale_share":0.734,"repost_share":0.015,"time_to_fill_p50_days":17,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Security","role_family":"Security","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":108000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Auth0","optional":false},{"name":"IAM","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Okta","optional":false}],"status":"live","first_seen_at":"2026-08-27T22:08:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T04:51:46Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":73},"description":"Function\nCybersecurityOur Company\nWe’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers - from banks to theme parks ­- can focus on achieving the incredible with data.\nIf you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate - and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team - and who get excited about making a real-world impact with data.\nJob description\nMeet our Team\nWe are the Identity and Access Management team, part of Cybersecurity at Hitachi Vantara, and we are passionate advocates of cybersecurity! We maintain key tools, processes, and capabilities across our corporate environment that ensure the proper identity and access management of our employees, vendors, customers, partners, applications, and non-human identities.\nWe are out-of-the-box thinkers, innovators, and team players. We constantly seek new and better ways of doing things. We need highly motivated individuals to join our dynamic team who have positive attitudes, enjoy solving complex problems, and want to be part of something special. We strive for nothing less than the very best IAM program!\nWhat you’ll be doing\nAs the Manager, IAM Quality & Operations, you will lead a global team responsible for the quality, reliability, and day-to-day operational health of our critical Identity and Access Management platforms and capabilities.\nThis is much more than a traditional operations role. Your team will be the group that ensures IAM works the way it is supposed to work, every day. You will establish the operational discipline that keeps our identity platforms dependable, validate that new and existing capabilities function as designed, operate key cybersecurity controls, identify weaknesses before they become incidents, and continuously improve how IAM services are delivered.\nYou will work across IAM architecture, engineering, development, governance, Cybersecurity, and IT to turn new capabilities into sustainable production services. You will also bring an operational perspective into solution design, ensuring supportability, monitoring, testing, controls, documentation, and operational readiness are built in rather than addressed after deployment.\nThis is a leadership role for someone who enjoys building high-performing teams, solving complex operational problems, creating order from complexity, and raising the standard for how critical cybersecurity services are operated globally.\nYour tasks will also include:\nLeading a global IAM Quality & Operations team responsible for the health, availability, supportability, and operational effectiveness of critical IAM platforms and services.\nEstablishing clear standards, ownership, metrics, procedures, and operating rhythms for the ongoing management of IAM services.\nEnsuring production IAM platforms, integrations, processes, scheduled activities, and automations are monitored, maintained, and operating as expected.\nBuilding a strong IAM quality practice, including functional validation, regression testing, operational acceptance, control testing, and production-readiness validation for new and changed capabilities.\nOwning the execution and evidence of designated IAM cybersecurity and functional controls, ensuring controls operate consistently and exceptions or failures are identified and remediated.\nLeading incident, problem, and operational issue management for IAM services, including root-cause analysis, corrective actions, lessons learned, and prevention of recurring issues.\nPartnering with IAM engineering, development, and architecture teams to ensure new solutions transition successfully into production with appropriate documentation, monitoring, support models, testing, and operational readiness.\nUsing automation, telemetry, dashboards, and data to identify emerging issues, reduce manual operational effort, improve service reliability, and measure the effectiveness of IAM services.\nDriving continuous improvement across IAM operations by challenging inefficient processes, eliminating recurring problems, improving controls, and identifying opportunities for automation and simplification.\nDeveloping team members, establishing clear accountability, building technical depth, and creating a culture where quality, ownership, collaboration, and continuous improvement are expected.\nWhat you bring to the team\nSignificant experience leading cybersecurity, Identity and Access Management, technology operations, platform operations, quality engineering, or other complex enterprise technology teams.\nStrong understanding of IAM concepts including authentication, authorization, SSO, MFA, identity lifecycle management, access governance, privileged access, roles, permissions, and entitlement management.\nExperience operating enterprise IAM technologies such as Okta, Auth0, Active Directory, Microsoft Entra ID, identity governance, privileged access management, directories, and related identity services.\nDemonstrated experience building reliable operational practices for business-critical technology platforms, including monitoring, incident and problem management, change management, service readiness, operational metrics, and continuous improvement.\nExperience developing or operating cybersecurity controls and ensuring controls are repeatable, measurable, properly evidenced, and effective.\nStrong understanding of software and platform quality practices, including functional testing, regression testing, acceptance criteria, validation, release readiness, and production verification.\nStrong leadership experience with the ability to manage, develop, and motivate team members working across countries, cultures, and time zones.\nAn automation-first mindset and a demonstrated ability to identify opportunities to reduce manual work, prevent recurring issues, and improve operational reliability through technology.\nExcellent analytical, problem-solving, and communication skills, with the ability to remain calm during critical situations, make sound decisions, establish priorities, and communicate effectively with technical teams, business stakeholders, and cybersecurity leadership.\nAbout us\nWe’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.\nFostering innovation through diverse perspectives\nHitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.\nWe are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.\nHow we look after you\nWe help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.\nWe’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. 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