{"id":1164551,"url":"https://alion.io/job/hitachi-inside-sales-representative","title":"Inside Sales Representative","company":{"id":129,"name":"Hitachi","domain":"hitachi.com","url":"https://alion.io/company/hitachi","size_band":"5000+","is_staffing_agency":false,"is_intermediary":true,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":86,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Raleigh, United States","Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":155000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":977},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T15:07:36Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Location:\nRaleigh, North Carolina, United StatesJob ID:\nR0146081Date Posted:\n2026-09-23Company Name:\nHITACHI ENERGY USA INCProfession (Job Category):\nSales, Marketing & Product ManagementJob Schedule:\nFull timeRemote:\nYesJob Description:\nThe Opportunity\nIn this role, you will support the delivery of power grid and energy solutions by serving as a key connection point between customers, account managers, and product groups within Hitachi Energy. As an Inside Sales Representative, you will help manage day-to-day customer interactions, from order entry and tracking to proposal development and issue resolution, ensuring timely and accurate responses to evolving customer needs. Your work will directly contribute to the reliability and performance of power systems by helping ensure that products and solutions are delivered on time and aligned with customer expectations.\nYou will engage in multiple parallel projects, coordinate inputs across internal teams, and help translate customer requirements into actionable proposals and contracts. By supporting order management, investigating technical issues, and tracking delivery performance, you will play a meaningful role in maintaining strong customer relationships and satisfaction. This is an opportunity to deepen your understanding of power transmission and distribution products while building commercial and technical skills in a collaborative, customer-focused environment.\nHow You’ll Make an Impact\nManage daily customer interactions, including order entry, tracking, and responding to inquiries with appropriate solutions\nCoordinate closely with account managers to support and maintain customer relationships\nOversee order management with local business units to ensure timely and accurate fulfillment\nTrack orders and communicate delivery status to support on-time performance\nCollaborate with product groups to develop bids and proposals aligned with customer requirements\nPrepare and revise proposal and contract documents, ensuring clarity in scope, terms, and cost data\nInvestigate customer concerns and technical issues, contributing to corrective actions and continuous improvement\nExecute change orders and support the collection of overdue invoices\nResponsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.\nYour Background\nCandidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.\nMinimum three (3) years of customer support experience in Industrial, EPC, Utility, or related fields; five (5) years preferred\nGeneral knowledge of Power Transmission & Distribution products/systems and Power Generation preferred\nExperience with business-to-business customer support preferred\nProficiency with CRM systems and web portals; familiarity with SAP and Salesforce (SFDC) preferred\nProficient in Microsoft Office Suite (Word, PowerPoint, Excel)\nBe able to work and support West Coast of the United States.\nMore About Us\nIn this role, you will gain valuable exposure to customer-facing commercial operations within the power grid sector while collaborating across technical and business teams.\nOpportunities to work on innovative technologies that shape the future of energy\nA collaborative environment with experienced professionals across the power industry\nAccess to learning platforms and career development programs\nAttractive health and retirement benefits\nPaid leave and flexible work arrangements\nEqual Employment Opportunity (EEO)-Females/Minorities/ProtectedVeterans/Individuals with Disabilities\n\nEqual Employment Opportunity\nHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals\nwith disabilities.\nAccessibility and reasonable accommodation\nProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing ageneral inquiry formon our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.\nThis accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.\nUse of Al and automated tools in recruitment\nAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well asHitachi's Global Data Privacy Notice.","description_format":"text","description_chars":5045,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Business Development","Online Directories & Classifieds","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-09-24T01:47:13Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hitachi-inside-sales-representative","json_url":"https://alion.io/job/hitachi-inside-sales-representative.json","meta":{"generated_at":"2026-09-24T19:57:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}