{"id":4143686,"url":"https://alion.io/job/hitachi-it-infrastructure-system-operation-support","title":"IT Infrastructure & System Operation Support","company":{"id":129,"name":"Hitachi","domain":"hitachi.com","url":"https://alion.io/company/hitachi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":663,"ghost_share":0.006,"stale_share":0.76,"repost_share":0.014,"time_to_fill_p50_days":16,"computed_at":"2026-11-11T05:49:22Z"}},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"CentOS Stream","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Fedora","optional":false},{"name":"Linux","optional":false},{"name":"Proxmox VE","optional":false},{"name":"Red Hat","optional":false},{"name":"TCP/IP","optional":false},{"name":"Ubuntu","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Windows Server","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T06:12:44Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Function\nITOur Company\nWe’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.\nImagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.\nJob description\nIT Systems Administrator\nAbout the Role\nWe are looking for a motivated and proactive IT Systems Administrator to join our Information Systems (IS) team. This role is ideal for candidates with 2-3 years of IT system experience who are passionate about infrastructure technologies and eager to develop their expertise across systems, virtualization, cloud, and enterprise IT operations.\nAs a member of our IS team, you will be responsible for maintaining and improving the stability, security, and performance of our IT infrastructure while supporting business operations across the organization.\nKey Responsibilities\nDaily Operations & Support\nSupport day-to-day operation of IT infrastructure, including servers, virtualization platforms, and edge network services.\nRespond to incidents, service requests, and infrastructure-related issues in accordance with IT operational standards.\nMonitor system availability, performance, and capacity to ensure stable business operations.\nParticipate in troubleshooting activities and root cause analysis for system and network issues.\nInfrastructure Administration\nAdminister and maintain Microsoft Windows Server and Linux environments (Ubuntu, CentOS, Red Hat, Fedora, etc.).\nManage virtualization platforms such as VMware, Proxmox, and other related technologies.\nPerform system patching, upgrades, backup verification, and routine maintenance activities.\nConduct regular system health checks and preventive maintenance.\nEndpoint & Device Management\nManage endpoint devices through enterprise management platforms such as Microsoft Intune, Jamf Pro, or equivalent solutions.\nEnsure endpoint compliance with corporate security standards.\nMonitor encryption, endpoint protection, software updates, and security compliance.\nSupport Mobile Device Management (MDM) enrollment and troubleshooting.\nAssist in maintaining inventory records for IT assets and equipment.\nContinuous Improvement\nReview, develop, and maintain infrastructure standards, procedures, and technical documentation.\nResearch, evaluate, and recommend new technologies or solutions to improve infrastructure monitoring, automation, and operational efficiency.\nSupport infrastructure projects, migrations, and technology refresh initiatives.\nCreate and maintain technical documentation, SOPs, and user guides.\nContribute to the organization's knowledge base and self-service resources.\nDocument incident resolutions and recurring issues for future reference.\nMaintain accurate records of support activities and operational procedures.\nQualifications\nEducation\nBachelor's Degree or Equivalent degree in Information Technology, Computer Network, Information Systems, or a related field.\nTechnical Skills & Experience\n2-3 years of experience in System Administration, Infrastructure Support, or related IT roles.\nExperience supporting enterprise users in a corporate environment is preferred.\nHands-on experience with Microsoft Windows Server administration, Linux, Virtualization\nWorking knowledge of Linux administration (Ubuntu, CentOS, Red Hat, Fedora, etc.).\nExperience with virtualization platforms such as VMware or Proxmox.\nBasic understanding of networking concepts including TCP/IP, DNS, DHCP, VPN, routing, and switching.\nFamiliarity with Microsoft 365, Azure, Active Directory, Group Policy, and backup solutions is an advantage.\nExperience with infrastructure monitoring tools is highly desirable.\nPersonal Attributes\nStrong customer service and communication skills.\nGood English Speaking and writing.\nExcellent troubleshooting and analytical abilities.\nAbility to prioritize and manage multiple tasks effectively.\nStrong attention to detail and documentation practices.\nAbility to work independently and collaboratively within a team environment.\nPositive attitude with a customer-focused mindset.\n\nPreferred Certifications\nCandidates holding one or more of the following certifications will have an advantage:\nCCNA or equivalent Networking Certification\nMicrosoft Certified: Windows Server / Azure Administrator\nLinux Administration Certification\nVMware VCP, Proxmox Certification, or equivalent\nMicrosoft 365 Certified Administrator\nITIL Foundation or equivalent IT Service Management Certification\nLanguage Skills\nIntermediate to advanced English communication skills.\nAble to read, write, and communicate effectively in English.\nJob Information\nPosition: IT Systems Administrator\n Job Level: Professional (P2) / Mid-Level\nEmployment Type: Full-time\n Work Location: On-site (Ho Chi Minh City, Vietnam)\nWhat We Offer\nOpportunity to work with diverse technologies across Infrastructure, Virtualization, Cloud, and Enterprise Systems.\nExposure to regional and global IT projects.\nCollaborative and supportive team environment.\nContinuous learning and professional certification support.\nCareer development opportunities within a growing organization.\nAbout us\nWe’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.\nFostering innovation through diverse perspectives\nHitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.\nWe are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.\nHow we look after you\nWe help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.\nWe’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. 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