{"id":3793887,"url":"https://alion.io/job/hitachi-order-fulfilment-lead-insulation-components","title":"Order Fulfilment Lead - Insulation & Components","company":{"id":129,"name":"Hitachi","domain":"hitachi.com","url":"https://alion.io/company/hitachi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":774,"ghost_share":0.005,"stale_share":0.791,"repost_share":0.012,"time_to_fill_p50_days":17,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mysore, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-15T00:24:54Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Location:\nMysore, Karnataka, IndiaJob ID:\nR0124444Date Posted:\n2026-11-04Company Name:\nHITACHI ENERGY INDIA LIMITEDProfession (Job Category):\nCustomer Service & Contact Center OperationsJob Schedule:\nFull timeRemote:\nNoJob Description:\nJob Description\nThe opportunity\nHitachi Energy is currently looking for an Project Specialist for PGTR I & C Factory to join their team in MYSURU, India. This team seeks a skilled and motivated individual.\nTransformers BU team leverages innovative and diverse technology to transform energy, delivering social, environmental, and economic value and enabling a sustainable energy future for current and future generations. The business’s comprehensive portfolio includes power transformers, traction transformers, insulation and components, digital sensors, and transformer services. The Company’s transformers have been deployed across power generation, transmission, and distribution to metals and mining, oil and gas, commercial and infrastructure projects, and mobility. As the grid becomes more complex, the transformers play an increasingly vital role in improving power quality and network management. The Company is proud to introduce its TXpert™ Ecosystem, the next level in transformer digitalization, further advancing its commitment to innovation and sustainability.\nThe ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask & delivers within timelines is essential. The candidate will have excellent communications skills.\nHow you’ll make an impact\nOwn end-to-end execution of projects for assigned region from order booking to dispatch, ensuring adherence to timelines, quality, and customer commitments.\nDrive key order handling activities including Sales Order Booking, BOM creation, drawing release, and delivery confirmation.\nCollaborate with Production and SCM to verify material readiness, production scheduling, and dispatch planning.\nAct as primary interface with customers for delivery updates, order clarifications, and after-sales issue resolution.\nEnsure effective documentation management including dispatch and payment documents.\nResolve post-delivery concerns such as shortages, wrong supplies, and claims, ensuring customer satisfaction.\nLead and manage a team of Project/Order Handling professionals, ensuring clarity of roles, workload balance, and performance outcomes.\nDrive goal setting, performance management, and periodic reviews, aligned with business and customer KPIs.\nBuild team capability through coaching, mentoring, and structured development plans (functional + behavioral).\nFoster a high-performance, customer-centric culture, ensuring accountability and collaboration across functions.\nEnsure team adherence to standard processes, SAP discipline, and compliance requirements.\nDrive continuous improvement initiatives in order handling efficiency, cycle time reduction, and customer experience.\nLive and promote Hitachi Energy values of safety and integrity, ensuring responsible actions and a safe working environment.\nLiving Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business\nYour background\nA bachelor’s degree in electrical/mechanical engineering or Diploma.\nAround 3 to 5 years relevant experience in project management / Order management in Supply chain & Logistics will be the added advantage.\nExcellent communications / analytical and problem-solving skill with ability to manage multiple tasks.\nExcellent analytical skills and understanding of data analysis/statistical methods\nGood knowledge of MS Office and databases. SAP PP module experience is must.\nExcellent communication skills.\nGreat attention to details and results driven approach.\nExcellent organizational and leadership abilities\nProficiency Kannada is must, English communication preferred.\n(empty)\nAccessibility and reasonable accommodation\nQualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing ageneral inquiry formon our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.\n\nThis is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.\n\nUse of Al and automated tools in recruitment\nAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well asHitachi's Global Data Privacy Notice.\nBackground Screening and Security Checks\nAs part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.\nFor certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.\nThe scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.","description_format":"text","description_chars":6334,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Kannada","level":"Advanced (C1)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":true}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Storage Systems","IT Consulting & Digital Transformation","Systems Integrators","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-11-05T08:08:19Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.615,"p_room":0.9,"age_days":10,"expected_fill_days":17,"reasons":["conf:7","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/hitachi-order-fulfilment-lead-insulation-components","json_url":"https://alion.io/job/hitachi-order-fulfilment-lead-insulation-components.json","meta":{"generated_at":"2026-11-15T00:44:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1350,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":129},"rest":"https://alion.io/mcp/rest/get_company?id=129"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhitachi-order-fulfilment-lead-insulation-components"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhitachi-order-fulfilment-lead-insulation-components"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhitachi-order-fulfilment-lead-insulation-components"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hitachi-order-fulfilment-lead-insulation-components\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhitachi-order-fulfilment-lead-insulation-components"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3793887}},{"tool":"search_jobs","arguments":{"company":"hitachi.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3793887},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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