{"id":2205075,"url":"https://alion.io/job/hitachi-regional-operations-manager","title":"Regional Operations Manager","company":{"id":129,"name":"Hitachi","domain":"hitachi.com","url":"https://alion.io/company/hitachi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":161,"ghost_share":0,"stale_share":0.174,"repost_share":0.043,"time_to_fill_p50_days":20,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":97000,"max_usd":182000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3691},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-12T11:16:44Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Location:\nSouth Boston, Virginia, United States of AmericaJob ID:\nR0122221Date Posted:\n2026-03-10Company Name:\nHITACHI ENERGY USA INCProfession (Job Category):\nEngineering & ScienceJob Schedule:\nFull timeRemote:\nNoJob Description:\nThe Opportunity\nIn this role, based in South Boston, Virginia, you will supervise a regional team of Service Engineers and Service Technicians supporting Hitachi Energy’s Service Business. Your work will focus on delivering timely, high-quality, and cost-effective service offerings, solutions, and projects-including field service and repair-across the assigned region. You will contribute to the execution of the service strategy by coordinating service activities, providing project management support as needed, and ensuring consistent performance against customer commitments. With accountability for regional execution and financial outcomes, you will balance operational priorities, resource planning, and customer needs to support reliable service delivery and sustainable regional performance.\nRelocation assistance available: Qualified out-of-town candidates may receive financial and logistical support to aid in their relocation to the South Boston, VA area.\nHow You’ll Make an Impact\nManage planning and execution of regional service activities, both on-site and off-site, aligned with customer agreements\nMonitor service execution across schedule, quality, cost, margin, and customer satisfaction targets\nAllocate and coordinate work based on order content, delivery timelines, competencies, and workload\nEnsure materials, components, and warranty classifications support effective service delivery\nCollaborate with sales and service teams to support customer satisfaction, retention, and regional growth\nSupport continuous improvement by applying service data, customer feedback, and digital service tools\nEnsure service findings are communicated to product and system teams to support ongoing improvement\nOrganize, supervise, and develop Service Engineers, Service Technicians, and subcontractors, including certification and competency alignment\nResponsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.\nYour Background\nCandidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.\nBachelor’s degree and 5 years of Service Operations or Project Management experience; or Associate degree and 7 years of Service Operations or Project Management experience; or High School Diploma / GED and 9 years of Service Operations or Project Management experience\nMinimum 5 years of transformer service or power product field service experience preferred\nExperience interacting directly with customers preferred\nExcellent communication, organization, and presentation skills preferred\nDemonstrated background in troubleshooting and problem-solving preferred\nExperience managing field service personnel, including time reporting and performance assessments preferred\nAbility to travel up to 25% preferred\nMore About Us\nWorking at Hitachi Energy offers the opportunity to contribute to essential power infrastructure while developing your career alongside experienced professionals across the energy sector.\nOpportunities to work on innovative technologies that shape the future of energy\nA collaborative environment with experienced professionals across the power industry\nAccess to learning platforms and career development programs\nCompetitive health and retirement benefits\nPaid leave and flexible work arrangements\nEqual Employment Opportunity (EEO)-Females/Minorities/ProtectedVeterans/Individuals with Disabilities\n\nEqual Employment Opportunity\nHitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals\nwith disabilities.\nAccessibility and reasonable accommodation\nProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing ageneral inquiry formon our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.\nThis accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.\nUse of Al and automated tools in recruitment\nAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well asHitachi's Global Data Privacy Notice.","description_format":"text","description_chars":5122,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Relocation assistance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Enterprise Storage Systems","IT Consulting & Digital Transformation","Systems Integrators","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-09T22:53:05Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.851,"p_room":0.9,"age_days":7,"expected_fill_days":20,"reasons":["conf:2","velocity","win:mid","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/hitachi-regional-operations-manager","json_url":"https://alion.io/job/hitachi-regional-operations-manager.json","meta":{"generated_at":"2026-10-12T18:20:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29618,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":129},"rest":"https://alion.io/mcp/rest/get_company?id=129"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhitachi-regional-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhitachi-regional-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhitachi-regional-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hitachi-regional-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhitachi-regional-operations-manager"}]}