{"id":1421523,"url":"https://alion.io/job/hitachi-representant-de-service-techniquefield-service-representative","title":"Représentant de service technique/Field Service Representative","company":{"id":129,"name":"Hitachi","domain":"hitachi.com","url":"https://alion.io/company/hitachi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":444,"ghost_share":0.002,"stale_share":0.678,"repost_share":0.02,"time_to_fill_p50_days":17,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quebec, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":83000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":306},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T22:35:20Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-31T01:26:09Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Location:\nMont-Saint-Hilaire, Quebec, CanadaJob ID:\nR0139496Date Posted:\n2026-09-28Company Name:\nHITACHI ENERGY CANADA INC.Profession (Job Category):\nEngineering & ScienceJob Schedule:\nFull timeRemote:\nYesJob Description:\n***English follows***\nL'Offre\nÊtes-vous prêt à donner de l'élan à votre carrière avec Hitachi Energy ? Nous sommes à la recherche d'un représentant du service extérieur dynamique et compétent pour se joindre à notre équipe. Ce poste offre la chance de travailler sur des produits d'énergie de pointe, y compris des transformateurs et de l'équipement à haute tension, sur les sites de nos clients au Québec et ailleurs. Vous serez à l'avant-garde pour assurer que nos produits fonctionnent de façon optimale, contribuant ainsi à un avenir énergétique durable. Si vous vous épanouissez dans un environnement au rythme rapide et que vous êtes passionné par l'idée de faire une différence, c'est l'occasion idéale pour vous !\nL'impact que vous aurez\nExécuter des travaux d'entretien sur les sites des clients, en respectant les exigences en matière de santé et de sécurité.\nVous serez chargé(e) de dépanner, de réparer, d'assembler, d'installer, de tester, de mettre en service et de démarrer de nouveaux équipements de production d'énergie.\nConstruire et maintenir de solides relations avec les clients, en fournissant des recommandations sur les performances de l'équipement.\nCollaborer avec les équipes de vente, de marketing et d'ingénierie, en apportant son expertise en matière de service sur le terrain.\nEncadrer et guider les autres employés du service extérieur.\nGérer les activités de garantie après la mise en service.\nExaminer, interpréter et commenter les spécifications techniques.\nPréparer des rapports techniques détaillés à la suite de travaux sur site.\nVeiller au respect des règlements, procédures et lignes directrices externes et internes applicables.\nVotre expérience\nFamiliarité avec la construction de sous-stations de services publics et les sites de travail.\nFormation professionnelle, diplôme universitaire dans un domaine technique (électricité, mécanique, etc.).\nAu moins 5 ans d'expérience dans le domaine du service électrique sur le terrain ou une expérience pertinente dans le domaine des sous-stations/transformateurs.\nExpérience pratique de l'entretien, de la maintenance, de la mise en service et de la réparation de transformateurs de puissance et d'équipements de systèmes électriques.\nExcellentes compétences en matière de communication et de relations interpersonnelles.\nSolides compétences en matière de relations avec les clients et de résolution des problèmes.\nOrientation vers les objectifs et esprit d'initiative.\nVolonté de voyager et de travailler dans des conditions et selon des horaires variables.\nPermis de conduire canadien valide et dossier de conduite acceptable.\nCommunication fréquente avec les partenaires internes et externes, les clients et les intervenants situés à l’extérieur du Québec. Connaissance de l’anglais, en plus du français, requise pour répondre aux exigences opérationnelles du poste et assurer une collaboration et un service à la clientèle efficaces.\nEn savoir plus sur nous\nChez Hitachi Energy, nous croyons qu'il faut favoriser une culture d'innovation et de croissance. Joignez-vous à nous et faites partie d'une équipe qui valorise la diversité, la durabilité et l'apprentissage continu. Grâce aux possibilités de perfectionnement professionnel et d'avancement, vous aurez la chance de façonner l'avenir de l'énergie avec nous.\n*****\nThe Opportunity\nAre you ready to power up your career with Hitachi Energy? We are seeking a dynamic and skilled Field Service Representative to join our team. This role offers the chance to work on cutting-edge power products, including transformers and high-voltage equipment, at customer sites across Quebec and beyond. You'll be at the forefront of ensuring our products perform optimally, contributing to a sustainable energy future. If you thrive in a fast-paced environment and are passionate about making a difference, this is the perfect opportunity for you!\nHow You'll Make an Impact\nExecute service work at customer sites, adhering to Health and Safety requirements.\nTroubleshoot, repair, assemble, install, test, commission, and start-up new power equipment.\nBuild and maintain strong customer relationships, providing recommendations on equipment performance.\nCollaborate with sales, marketing, and engineering teams, bringing field service expertise.\nMentor and guide other field service employees.\nHandle post-commissioning warranty activities.\nReview, interpret, and comment on technical specifications.\nPrepare detailed technical reports following site work.\nResponsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.\nYour Background\nFamiliarity with utility substation construction and work sites.\nTrade education, college, or university diploma/degree in a technical field (electrical, mechanical, etc.).\nAt least 5 years of electrical field service experience or relevant substation/transformer experience.\nHands-on experience in servicing, maintaining, commissioning, and repairing power transformers and power system equipment.\nExcellent communication and interpersonal skills.\nStrong customer relationship and problem-solving skills.\nGoal-oriented and self-starter attitude.\nWillingness to travel and work under varying conditions and hours.\nValid Canadian driver's license and acceptable driving record.\nFrequent communication with internal and external partners, customers, and stakeholders located outside Quebec. Knowledge of English, in addition to French, is required to fulfill the operational requirements of the role and ensure effective collaboration and client service.\nAccessibility and reasonable accommodation\nQualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing ageneral inquiry formon our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.\n\nThis is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.\n\nUse of Al and automated tools in recruitment\nAs part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well asHitachi's Global Data Privacy Notice.\nBackground Screening and Security Checks\nAs part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.\nFor certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions-additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.\nThe scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. 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