{"id":2454297,"url":"https://alion.io/job/hkbu-senior-systems-analyst-digital-experience-services","title":"Senior Systems Analyst (Digital Experience Services)","company":{"id":2690584,"name":"Hong Kong Baptist University","domain":"hkbu.edu.hk","url":"https://alion.io/company/hkbu-edu-hk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":112000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3160},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache HTTP Server","optional":false},{"name":"DNS","optional":false},{"name":"Java","optional":false},{"name":"Lighthouse","optional":false}],"status":"live","first_seen_at":"2026-09-28T03:13:12Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-22T15:22:21Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"OFFICE OF INFORMATION TECHNOLOGY\nSenior Systems Analyst (Digital Experience Services) (26270184)\nThe Senior Systems Analyst (SSA) is a full-stack technical role supporting university-wide Digital Experience platforms and systems. The SSA assists the Technical Support Manager under the Strategic Planning Section in the IT Office in resolving complex technical issues, providing technical guidelines, and supporting proof-of-concept (PoC) and solution validation activities. While Adobe Experience Manager (AEM) is a core platform, the role broadly supports multiple CMS and digital platforms, focusing on performance optimisation, security, and user experience.\nResponsibilities:\nAssist in resolving complex technical issues across digital experience platforms and enterprise systems;\nProvide full-stack development and troubleshooting support, including front-end, back-end, integration, and infrastructure touchpoints;\nSupport and review development on CMS platforms, including AEM and other institutional content management systems;\nProvide solid technical input on system architecture, component design, and integration patterns;\nDevelop technical guidelines, standards, and administrator documentation for internal operational use;\nPrepare and validate proof-of-concept (PoC) solutions, optimise system performance and user experience by analysing traffic patterns, reducing network latency, and improving response time;\nApply solutions such as caching strategies, CDN usage, Apache rewrite rules (regex), and domain configuration to improve performance and SEO;\nCollaborate with other IT teams to address security risks, integration issues, and environment problems;\nSupport security hardening, vulnerability fixing, and compliance remediation activities as required;\nLeverage analytics and performance metrics (e.g. Lighthouse, SEO indicators) to improve digital experience and user engagement;\nAssist in optimising integration with social media, third-party services, and external platforms to enhance user reach and experience; and\nPerform ad-hoc IT projects and assignments as directed.\nRequirements:\nA bachelor’s degree in computer engineering, computer science, or a related discipline;\nAt least 6 years of relevant experience in system development and system analysis roles;\nStrong full-stack development experience, including Java and object-oriented programming (OOP);\nSolid hands-on experience with CMS platforms, with strong knowledge of AEM and exposure to other CMS solutions;\nExperience in web and platform performance optimisation, including network latency reduction and traffic optimisation;\nPractical experience with Apache rewrite rules (regular expressions), caching concepts, CDN, and DNS (CNAME configuration);\nExperience in addressing application and platform security concerns, including vulnerability remediation;\nGood understanding of analytics, SEO optimisation, and digital performance metrics; and\nStrong documentation skills with experience producing technical standards and administrator guidelines.\nShortlisted candidates will be invited to sit for a written test.\nThe initial appointment will be offered on a fixed-term contract of two years. Re-appointment thereafter is subject to performance review, mutual agreement and availability of funding.\nSalary will be commensurate with qualifications and experience.\nApplication Procedure:\nApplicants are invited to submit their applications at the HKBU e-Recruitment System. Those who are not invited for interview 8 weeks after submission of the application may consider their applications unsuccessful. Details of the University’s Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy.\nThe University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.\nReview of applications is on-going until the position is filled.","description_format":"text","description_chars":4029,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-13T15:37:10Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.58,"p_room":0.9,"age_days":24,"expected_fill_days":37,"reasons":["conf:4","stale_co","velocity","win:mid"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/hkbu-senior-systems-analyst-digital-experience-services","json_url":"https://alion.io/job/hkbu-senior-systems-analyst-digital-experience-services.json","meta":{"generated_at":"2026-10-22T16:58:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17704,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2690584},"rest":"https://alion.io/mcp/rest/get_company?id=2690584"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhkbu-senior-systems-analyst-digital-experience-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhkbu-senior-systems-analyst-digital-experience-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhkbu-senior-systems-analyst-digital-experience-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hkbu-senior-systems-analyst-digital-experience-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhkbu-senior-systems-analyst-digital-experience-services"}]}