{"id":3609612,"url":"https://alion.io/job/hkex-vice-president-cloud-operations","title":"Vice President, Cloud Operations","company":{"id":1972923,"name":"HKEX","domain":"hkexgroup.com","url":"https://alion.io/company/hkexgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":22,"ghost_share":0,"stale_share":0.636,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"Kubernetes","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-11-02T13:27:17Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T04:05:53Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Company Introduction:\nWe’re home to Asia's most dynamic and vibrant capital markets.\nConnecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.\nHKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: \"To Connect, Promote and Progress ourMarkets and the Communities they support for the prosperity of all.\"\nJob Summary:\nWe are seeking an experienced technology leader to join Cloud Platform Services as Vice President, Cloud Operations. The role will lead the Cloud Operations, with end-to-end responsibility for the stable, secure, resilient and compliant operation of cloud platforms supporting HKEX’s business-critical applications.The successful candidate will oversee production operations across HCS, AWS, Alibaba Cloud and Google Cloud Platform (GCP), and drive the adoption of automation and Infrastructure-as-Code to improve operational efficiency and control. The role will work closely with Cloud Architecture, Cloud Engineering, application development and support teams, cyber security, risk and other technology teams, taking ownership of operational requirements, production acceptance and ongoing service management for cloud capabilities supporting HKEX’s critical applications.\nJob Duties:\nJob Responsibilities\nLead the Cloud Operations team, ensuring effective day-to-day operation and delivery of cloud platforms and services.\nEnsure the availability, stability, performance, security and resilience of cloud environments supporting critical applications.\nEstablish and maintain effective observability, including monitoring, logging, alerting, service health dashboards and proactive identification of service degradation.\nGovern capacity and performance management, including utilisation monitoring, demand forecasting, service quotas and capacity planning for critical workloads.\nOversee platform lifecycle management, including security patching, vulnerability remediation, version upgrades, technology obsolescence and end-of-support risks.\nLead major incident and problem management, coordinating technical recovery, stakeholder communication, root-cause analysis and preventive actions.\nEnsure effective change, release and production-readiness controls for new and enhanced cloud services.\nMaintain cloud operations in accordance with HKEX technology standards, security requirements, risk appetite and applicable regulatory requirements, consistent with the risk-aware operating principles in the existing Cloud Platform Services hiring profile.\nOversee backup, disaster recovery and operational resilience, including regular recovery and failover exercises for critical services.\nDrive adoption of IaC and automation across cloud operations to improve reliability, compliance and efficiency. Partner with Cloud Engineering to develop core automation capabilities where required, while owning operational requirements, production acceptance, support readiness and ongoing BAU processes.\nManage cloud vendors and service providers, monitor service performance and ensure timely resolution of operational and service issues.\nProvide clear management reporting on service health, incidents, capacity, patching, vulnerabilities, lifecycle risks and operational compliance.\nDevelop team capabilities and promote a strong culture of service ownership, risk awareness, collaboration and continuous improvement.\nQualification Requirements\nUniversity degree in Computer Science, Information Technology, Engineering or a related discipline.\nSubstantial experience in cloud infrastructure, technology operations, production support, Site Reliability Engineering or IT service management, including leadership responsibility.\nProven production support experience with enterprise cloud platforms is essential, preferably across AWS, Alibaba Cloud, GCP, HCS or comparable large-scale cloud environments.\nStrong experience supporting business-critical production systems requiring high availability, resilience, security and recovery capabilities.\nSolid knowledge of incident, problem, change, capacity, configuration and service lifecycle management.\nHands-on understanding of observability, cloud security, IAM, networking, backup/DR, vulnerability management, patching and platform upgrades.\nGood understanding of Infrastructure-as-Code, Terraform, CI/CD, cloud automation and Policy-as-Code, with demonstrated experience driving their adoption within production operations. The candidate is not expected to personally develop all automation capabilities, but should be able to define operational requirements, challenge solution designs, establish acceptance criteria and take ownership of the resulting production operating processes.\nProven experience working effectively with Cloud Engineering, Platform Engineering or SRE teams to translate operational requirements into scalable engineering and automation solutions.\nExperience with Kubernetes, cloud-native platforms and ITIL/SRE practices would be an advantage.\nExperience in financial services, financial-market infrastructure or another highly regulated industry would be a strong advantage.\nRelevant cloud, IT service management or security certifications, such as AWS, Google Cloud, Alibaba Cloud, Kubernetes, ITIL, CISSP, CISM or CCSP, would be advantageous.\nStrong leadership, analytical, communication and stakeholder-management skills, with the ability to remain effective during critical production incidents.\nHKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.\nLocation:\nHK-DTH 9/FShift:\nStandard - 40 Hours (Hong Kong SAR)Scheduled Weekly Hours:\n40Worker Type:\nPermanent","description_format":"text","description_chars":5922,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Stock Exchanges & Market Infrastructure","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-11-02T13:27:17Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":47,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/hkex-vice-president-cloud-operations","json_url":"https://alion.io/job/hkex-vice-president-cloud-operations.json","meta":{"generated_at":"2026-11-05T08:10:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10325,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1972923},"rest":"https://alion.io/mcp/rest/get_company?id=1972923"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhkex-vice-president-cloud-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhkex-vice-president-cloud-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhkex-vice-president-cloud-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hkex-vice-president-cloud-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhkex-vice-president-cloud-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3609612}},{"tool":"search_jobs","arguments":{"company":"hkexgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3609612},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}