{"id":4073963,"url":"https://alion.io/job/hm-group-content-coordinator-benelux","title":"Content Coordinator Benelux","company":{"id":3700,"name":"H&M Group","domain":"hmgroup.com","url":"https://alion.io/company/hmgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":117,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-11-11T12:26:41Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T14:40:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"WHAT YOU'LL DO\nAs a Content Coordinator for SM Benelux (focus on Belgium), you play a key role in delivering engaging, accurate and customer-focused communications across CRM and digital channels. You coordinate content production, localisation and distribution, ensuring campaigns are executed efficiently and consistently across markets\nCoordinate content for CRM channels, including Email, Push notifications and, where applicable, SMS and WhatsApp communications within Adobe Experience Manager.\nManage the setup and execution of locally planned CRM campaigns within marketing automation platforms according to agreed content and campaign plans.\nCoordinate the creation, review and delivery of marketing copy, including editing, proofing and localisation.\nManage translation requests and validate translated content to ensure consistency, clarity and brand alignment across channels.\nReview and approve local content adaptations while maintaining H&M’s tone of voice and customer experience standards.\nCollaborate with internal stakeholders (Owned Media Lead, Content Production Specialist, Paid Media Lead) and external partners (in-house agency) to ensure high-quality content is delivered on time.\nMonitor content workflows and proactively identify opportunities to improve processes and campaign execution.\nWHO YOU'LL WORK WITH\nYou will work closely with Owned Media Lead, Marketing Manager, E-commerce teams, Content Producers, Global teams, agencies and translation partners. Together, you will create impactful customer communications that strengthen engagement and support commercial goals.\nWHO YOU ARE\nWe are looking for people with…\nA degree in Marketing, Communications or a related field, or equivalent professional experience.\nA minimum of three years' experience in content management, CRM marketing, E-Com, copywriting or a similar role.\nExperience working with marketing automation platforms and digital content workflows.\nStrong editing and proofreading skills with exceptional attention to detail.\nExperience coordinating multiple projects simultaneously and managing competing deadlines.\nFluency in Dutch, including strong written communication skills aligned with Belgian language and writing conventions. French and English language skills are required. Additional language skills are an advantage.\nProficiency in Microsoft Office and content management or marketing software tools.\nAnd people who are…\nHighly organised and able to manage multiple priorities in a fast-paced environment.\nStructured, detail-oriented and committed to delivering high-quality work.\nStrong communicators with excellent stakeholder management skills.\nCollaborative team players who enjoy working across functions and markets.\nProactive problem-solvers who take ownership and drive tasks to completion.\nCustomer-focused with a passion for creating relevant and engaging content experiences.\nWHO WE ARE\nH&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.\nWe are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future.\nWHY YOU'LL LOVE WORKING HERE\nAt H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.\nAttractive employee discount across H&M Group brands.\nDevelopment and learning opportunities in an international organisation.\nA collaborative and inclusive working environment.\nFlexible ways of working where business needs allow.\nOpportunities to work on large-scale customer engagement initiatives across multiple markets.\nJOIN US\nThis is a fulltime position based in either Amsterdam or Brussels\nOur uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values and opportunities for growth. But most of all, it's our people who make us who we are.\nTake the next step in your career together with us. The journey starts here.\nWe are committed to a recruitment process that is fair, equitable and based on competency. We therefore kindly ask you not to attach a cover letter in your application.","description_format":"text","description_chars":4493,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Advanced (C1)","optional":false},{"language":"French","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands","Home Decor"],"lifecycle":[{"event":"open","at":"2026-11-11T14:40:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-11T15:51:23Z"},"pay":null,"html_url":"https://alion.io/job/hm-group-content-coordinator-benelux","json_url":"https://alion.io/job/hm-group-content-coordinator-benelux.json","meta":{"generated_at":"2026-11-11T15:51:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29642,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3700},"rest":"https://alion.io/mcp/rest/get_company?id=3700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhm-group-content-coordinator-benelux"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhm-group-content-coordinator-benelux"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhm-group-content-coordinator-benelux"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hm-group-content-coordinator-benelux\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhm-group-content-coordinator-benelux"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4073963}},{"tool":"search_jobs","arguments":{"company":"hmgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4073963},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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