{"id":3150713,"url":"https://alion.io/job/hm-group-dc-outbound-operations-manager","title":"DC Outbound Operations Manager","company":{"id":3700,"name":"H&M Group","domain":"hmgroup.com","url":"https://alion.io/company/hmgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":106,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milton Keynes, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":93000,"period":"year","method":"role_country_seniority_unknown","sample_n":799},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-23T07:45:45Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T15:09:18Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"DC Outbound Operations Manager\nWHAT YOU’LL DO\nAs a DC Inbound Operations Manager you will oversee and optimise daily distribution centre Outbound operations, ensuring full compliance while fostering ongoing improvements aligned with key goals for workforce development, service excellence, operational efficiency, and cost management\nYou will:\nLead and optimise outbound operations including store replenishment, online fulfilment, packing, shipping, and inter-DC transfers, to endure efficiency, quality, and cost alignment\nLead teams to meet logistics capacity needs, drive operational improvements, and maintain high inventory accuracy through efficient planning and performance management.\nLad and develop the DC Team Leaders in recruiting, onboarding and coaching to retain a high-performing workforce for Inbound.\nEnsure continuous training for all DC staff.\nDrive employee engagement and foster a culture of inclusion and diversity.\nCollaborate with Regional Sales & Operations and DC Management to align DC operations with sales volumes and service expectations, including garment care, monitor routines, and follow up on return conditions.\nSet, facilitate and monitor performance goals in line with H&M global standards, ensuring transparency and accountability through regular reviews and reporting.\nEnsure compliance with H&M’s Standards and local regulations and proactively identify and mitigate operational risks.\nSupport DC Management on audits, safety inspections, and loss prevention strategies through training and follow-up on action plans.\nPromote a safe, healthy, and positive work environment aligned with H&M Group’s Human Rights principles.\nSupport DC Management on the DC’s Health & Safety strategy and manage incident reporting protocols.\nImplement sustainability initiatives to minimise waste and environmental impact.\nWHO YOU’LL WORK WITH\nAs an Outbound Operations Manager, you will work closely with DC Management, Team Leaders, and Distribution Centre colleagues to ensure efficient outbound operations and a seamless flow of garments across the business. You will collaborate with Regional Sales & Operations teams to align capacity, service levels, and operational priorities, while partnering with HR, Health & Safety, and Loss Prevention teams to build an engaged, high-performing, and safe workplace. Together, you will drive operational excellence, continuous improvement, sustainability initiatives, and exceptional service delivery in line with H&M standards and business goals.\nWHO YOU ARE\nWe are looking for people with…\nAbility to inspire and lead large and diverse outbound team effectively communicating, collaborating and co creating a long-term strategic vision with short term actions and day to day objectives.\nExperience in managing high-level Team Leaders and a strong understanding of key HR principles, including succession planning, performance management, and talent development.\nExperience in developing others, coaching across levels, and creating an environment of accountability and growth.\nStrong problem-solving skills with a solution-oriented approach\nExpertise in running DC Outbound operations, with an understanding of end-to-end DC processes and garment flow, together with local specificities.\nKnowledge of Systems, HR, Staffing, Security, Health & Safety, and their interconnectivity.\nAbility to lead with strategic agility while maintaining operational excellence and understanding daily performance metrics.\nAnd people who are…\nAgile, positive about change, and focused on meaningful growth\nHolistic in their approach can see the bigger picture with a visionary perspective\nCollaborative and able to co-create with others\nInclusive, empathetic, and encourage diversity\nAware of impact and contribution to the bigger picture\nWHO WE ARE\nH&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.\nWe are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.\nWHY YOU’LL LOVE WORKING HERE\nAt H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.\nOur employees receive a staff discount card, usable on all our H&M Group brands in stores and online\nHelp@Hand and Retail Trust - complimentary service which includes remote GP, Mental Health support, physiotherapy and many other benefits\nOur employees are included in our H&M Incentive Program - HIP\nDiscounted gym membership\nAnd more…\nJOIN US \nOur uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.\nTake the next step in your career together with us. The journey starts here.\n*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.","description_format":"text","description_chars":5343,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Gym membership"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands","Home Decor"],"lifecycle":[{"event":"open","at":"2026-10-23T12:12:17Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":14,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/hm-group-dc-outbound-operations-manager","json_url":"https://alion.io/job/hm-group-dc-outbound-operations-manager.json","meta":{"generated_at":"2026-10-25T17:10:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24592,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3700},"rest":"https://alion.io/mcp/rest/get_company?id=3700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhm-group-dc-outbound-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhm-group-dc-outbound-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhm-group-dc-outbound-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hm-group-dc-outbound-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhm-group-dc-outbound-operations-manager"}]}