{"id":1722147,"url":"https://alion.io/job/hm-group-sales-advisor-35h-2","title":"Sales Advisor 35h","company":{"id":3700,"name":"H&M Group","domain":"hmgroup.com","url":"https://alion.io/company/hmgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":107,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Utrecht, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":93000,"period":"year","method":"role_country_seniority_unknown","sample_n":441},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T13:15:15Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-22T07:50:27Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.\nYou'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.\nYour role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.\nWhile previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.\n Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.\n\nAdaptable and flexible: Adaptable and responsive to changing priorities and customer requests.\n\nAction-oriented: Proactive and driven to take initiative and get things done with quality.\n\nStrong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.\n\nEager to learn: Open to feedback and always looking for opportunities to grow and develop.\n\nBrand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.\n\nSchedule flexibility: Willing and able to work varied hours, including evenings and weekends.\n\nEnglish language skills\n\nPreferable but not mandatory\nUnderstanding of store operations & customer service skills from previous retail experience\n\nConfident in offering customers advice on fashion trends, materials, sizing etc\n\n This is a part-time position with a contract of 35 hours a week.\nAn integrity check via the warning register of the stichting Fraude Aanpak Detailhandel is part of the application procedure.\nBenefits:\nWe’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 20% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.\nIn addition to this, Netherlands-based colleagues also receive:\n25 days of annual leave\n\nEmployee Assistance Program to support a healthy work-life balance\n\nCorporate Benefits\n\nCompany pension scheme\n\nInclusion & Diversity:\nAt H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.\nCompany Description:\nLaunched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear- all equally important for the whole look.","description_format":"text","description_chars":3538,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands","Home Decor"],"lifecycle":[{"event":"open","at":"2026-10-02T20:52:21Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.389,"p_room":0.55,"age_days":19,"expected_fill_days":14,"reasons":["conf:1","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/hm-group-sales-advisor-35h-2","json_url":"https://alion.io/job/hm-group-sales-advisor-35h-2.json","meta":{"generated_at":"2026-10-22T08:18:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4538,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3700},"rest":"https://alion.io/mcp/rest/get_company?id=3700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhm-group-sales-advisor-35h-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhm-group-sales-advisor-35h-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhm-group-sales-advisor-35h-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hm-group-sales-advisor-35h-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhm-group-sales-advisor-35h-2"}]}