{"id":1574473,"url":"https://alion.io/job/hm-group-sales-advisor-klang-valley","title":"Sales Advisor (Klang Valley)","company":{"id":3700,"name":"H&M Group","domain":"hmgroup.com","url":"https://alion.io/company/hmgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":81,"open_postings":112,"ghost_share":0,"stale_share":0.964,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Klang, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":21000,"period":"year","method":"role_country_seniority_unknown","sample_n":181},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T07:06:57Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-01T08:04:26Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"WHAT YOU’LL DO\nAs a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.\nYou will:\nShare your fashion and product knowledge to help customers make informed choices.\nCollaborate with your team to deliver exceptional service at every step of the customer journey.\nEnsure the sales floor and back of house are well-stocked, organized, and inviting.\nSupport with opening and closing of the store.\nRepresent yourself and the brand positively during all customer interactions.\nWHO YOU’LL WORK WITH\nOur stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role-from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, and Delivery Responsible in larger stores-contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.\nAlongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.\nThis role will be reporting to Store Manager.\nWHO YOU ARE\nWe are looking for people with…\nExperience in customer service within fashion, retail, or similar fields.\nAnd people who are…\nPassionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.\nThriving in collaborative and dynamic environments.\nCommunicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.\nFlexible and action oriented.\nWHO WE ARE\nH&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.\nWe are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.\nWHY YOU’LL LOVE WORKING HERE\nAt H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.\nAll our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, H&M HOME, & Other Stories, ARKET, Afound.\nIn addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.\nJOIN US\nOur uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.\nTake the next step in your career together with us. The journey starts here.\nIf you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible. Due to data policies, we only accept applications through career page.\n*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.","description_format":"text","description_chars":3855,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands","Home Decor"],"lifecycle":[{"event":"open","at":"2026-10-01T09:20:55Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.325,"p_room":0.35,"age_days":30,"expected_fill_days":14,"reasons":["conf:2","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/hm-group-sales-advisor-klang-valley","json_url":"https://alion.io/job/hm-group-sales-advisor-klang-valley.json","meta":{"generated_at":"2026-11-01T08:16:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12947,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3700},"rest":"https://alion.io/mcp/rest/get_company?id=3700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhm-group-sales-advisor-klang-valley"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhm-group-sales-advisor-klang-valley"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhm-group-sales-advisor-klang-valley"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hm-group-sales-advisor-klang-valley\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhm-group-sales-advisor-klang-valley"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1574473}},{"tool":"search_jobs","arguments":{"company":"hmgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1574473},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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