{"id":1937188,"url":"https://alion.io/job/hm-group-sales-market-security-manager","title":"Sales Market Security Manager","company":{"id":3700,"name":"H&M Group","domain":"hmgroup.com","url":"https://alion.io/company/hmgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":106,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-05T22:43:06Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-26T16:04:39Z","board_verified":false,"closed_at":"2026-10-26T16:04:39Z","days_open":20,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":20},"description":"About the Role\nAs a Sales Market Security Manager, your main focus will be to develop, implement, and oversee the security service areas for the sales market across our stores and offices. Lead a team of security professionals and specialists accountable for ensuring the protection of our people, reputation, and assets creating a secure, safe and ethical environment.\nThis hydrid role reports into our General Manager MX CO & EC and is based out of Mexico Support Office.\nA Day in the Life\nWorking at H&M means no two days are ever the same, but a typical day will include the following responsibilities*\nLead, inspire and mentor a team of security professionals and specialists focusing on loss prevention, health & safety, asset protection, security risks management and compliance.\nSupport talent development through coaching, training and performance management.\nFoster strong cross-functional collaboration with all Sales Market roles (Operations, Human Resources, Legal, IT, Construction, Facilities, Logistics, Accounting, Supply Chain and many others)\nPromote a culture of integrity, accountability and continuous improvement\nSet function goals, budgets and KPIs adapted to country and sales market risk landscape and set actions to meet them\nEnhance leadership visibility and support security awareness at all levels within the sales market\nServe as a senior escalation point for potential misconduct, fraud, investigations and policy breaches\nCoordinate scenario planning, crisis simulation exercises and cross-functional response activation\nManage Security standards, strategies, compliance programs\nLead the loss prevention strategy and oversee implementation. Set goals, monitor KPIs, and ensure measures are in place to reduce shrinkage across all channels\nEnsure that sales market teams are trained and aligned on loss prevention best practices\nOversee the security systems roadmap; ensure technologies are effectively deployed, maintained and evaluated for continuous improvement\nIdentify technological gaps and drive innovation in the security ecosystem to improve safety and efficiency\nOversee the health & safety strategy across the sales market, ensuring compliance with legal requirements and guidelines\nGuide H&S team members in driving safety culture, training, incident reporting and preventive measures\nProvide leadership during audits, inspections and compliance reviews\nChampion a culture of continuous improvement, responsibility and collaboration\nAct as a subject-matter expert to support strategic decisions related to risk, safety and brand protection\nMaintain full ownership and oversight of all Security financials within the Sales Market, including budgets, forecasting, investments, invoice management, accruals, and the overall lifecycle of budget related activities to ensure financial accuracy and operational efficiency.\nLead and drive the Sales Market Loss Prevention strategy by proactively identifying shrink trends, mitigating losses, and partnering with cross functional teams to implement effective actions that reduce risk and improve overall profitability.\nMaintain full responsibility for Security vendor management, including the tender process, vendor selection, contract negotiations, performance management, and compliance with H&M Global guidelines and service expectations, while ensuring all contracts remain active, updated, and renewed before expiration.\nEnsure all insurance policies are properly established, maintained, renewed, and paid on time to secure appropriate coverage and minimize organizational risk exposure.\nWho You Are:\nBachelor’s degree in Security Management, Criminal Justice, Risk Management, Business Administration or related field\nProfessional certifications preferred (e.g., CPP, PSP, CPO, IOSH/NEBOSH Safety Certification)\nProven experience (3+ years) in retail security, loss prevention or physical security management-preferably in multinational or large-scale retail company\nStrong knowledge of retail operations, security technologies, risk assessment methods and investigative procedures\nSolid understanding of health & safety legislation and crisis response protocols\nStrong leadership, stakeholder management and communication skills\nHigh integrity, confidentiality and strong ethical judgment\nAnalytical thinker with the ability to interpret data and translate insights into actionable plans.\nAbility to work under pressure, manage crises and make timely decisions\nExcellent organizational and project-management abilities\nFluent in Spanish and English; additional languages are an advantage\nBenefits:\nWe offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.\nIn addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.\nInclusion & Diversity:\nH&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.\nWe strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.\nCompany Description:\nH&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.","description_format":"text","description_chars":6331,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands","Home Decor"],"lifecycle":[{"event":"open","at":"2026-10-06T00:05:40Z"},{"event":"close","at":"2026-10-26T16:04:39Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/hm-group-sales-market-security-manager","json_url":"https://alion.io/job/hm-group-sales-market-security-manager.json","meta":{"generated_at":"2026-10-28T13:57:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18972,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3700},"rest":"https://alion.io/mcp/rest/get_company?id=3700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhm-group-sales-market-security-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhm-group-sales-market-security-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhm-group-sales-market-security-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hm-group-sales-market-security-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhm-group-sales-market-security-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1937188}},{"tool":"search_jobs","arguments":{"company":"hmgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1937188},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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