{"id":340108,"url":"https://alion.io/job/hmh-lead-service-tech","title":"Lead Service Tech","company":{"id":8554,"name":"HMH","domain":"hmhw.com","url":"https://alion.io/company/hmhw","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-05T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Odessa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":106000,"max_usd":213000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1343},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-11T00:00:00Z","employer_posted_date":"2026-08-11","last_verified_at":"2026-10-05T22:18:53Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"About us\nHMH is a leading provider of drilling solutions, offering a wide range of products and services that are designed to be the safest and most efficient in the industry. Apart from our expertise in land and offshore operations, we are continuously expanding our knowledge within subsea mining, geothermal, onshore and offshore construction, as well as offshore wind industries. With offices in 16 countries across five continents, HMH maintains a strong global presence.\nHMH is a frontrunner in developing and providing automation and digital solutions for our drilling customers to support their endeavor to improve efficiency and environmental footprint. Equipped with its brilliant team of engineers, HMH is committed to actively exploring opportunities in other industries. For us, this means new opportunities and challenges that we need creativity and great minds to solve in our efforts to innovate our future.\nDo you want to join our team?\nAt HMH we value our employees. We offer exciting job opportunities that will give you the opportunity to grow in your role and give you the professional development you deserve. In addition to competitive pay and benefits, you will join a casual and inclusive work environment. Our environment is based on respect and having a good day at work, so you can expect to join a knowledgeable, global team who help each other to succeed.\nSummary\nThe Field Service Technician is responsible for safely installing, operating, maintaining, and troubleshooting HMH’s proprietary automated drilling systems and related third-party equipment on Onshore/Offshore drilling rigs. This role applies advanced technical knowledge of electrical, hydraulic, and mechanical systems to optimize equipment performance, reduce operational inefficiencies, and prevent field issues. The Field Service Technician also supports equipment installations by interpreting engineering drawings and hydraulic schematics, provides training to customers, employees, and rig crews on safe operation and repair procedures, and promotes adherence to the HMH HSE Management System. In addition, this position helps resolve complex technical issues, develops best practices to improve drilling performance, and maintains strong customer relationships to support satisfaction and retention.\nEssential Responsibilities:\nReports directly to the Service Manager on the day-to-day management and long-range stewardship of the Company\nTesting and repairing equipment by travelling to the location of the customer\nProviding troubleshooting as well performing installation of equipment\nAttending to the needs of the customer whenever required\nPerforming the confirmation that the equipment is functional\nSometimes provide telephone support to the customer in order to perform troubleshooting\nProviding onsite services for individuals as well as organizations\nEnsuring that the equipment on which they have performed troubleshooting is in proper working condition\nEnsures that all Service and maintenance activities are planned and executed under the Permit-to-Work System if required.\nParticipate in and lead in the Safety Observation Card (SOC) program and ensure that all issues are reported and closed out.\nParticipate in the Job Safety Analysis (JSA) for any operations relating to service and maintenance activities. Act as a lead in the JSA process and ensure information is communicated and PTW and JSA requirements are understood by all job participants.\nEnsure Service Truck is properly loaded with proper tools and inventory to ensure we can bring value to our contractors.\nCoordinate Service activities with Client to maximize efficiency of operations and minimize downtime.\nMaintain adequate inventory levels for equipment in area of responsibility. Coordinate receiving and issuing of parts and maintenance of material control.\nMaintain housekeeping in the general areas of the Shop and office areas.\nMaintain comprehensive handover notes and ensure that all maintenance disciplines are communicating handovers with their respective relief.\nIn case of equipment damage, report it to the Service Manager and ensure proper documentation and follow-up.\nKeep abreast of operational/technical bulletins pertaining to their particular area of responsibility and ensure all requisite documents are kept up to date.\nAttend pre-tour, pre-job and weekly safety meeting and other client and 3rd party safety meetings as required.\nEnsure and enforce the proper use of PPE at all levels within his work area.\nResponsible for scheduling inspection and certification and upkeep of all equipment such as but not limited to\nRigging & Lifting equipment:Overhead Cranes\nRadios and related communication equipment\nEnvironmental related equipment\nEmergency & Fire Fighting equipment\nForklift\n\nEnsures all certification and training requirements are met and maintained as per the company training matrix at all times.\nWhen not in Field work as directed on Shop Activities and assist with ongoing O & R Jobs.\nMust represent the company in a professional manner both on and off the job to include confidentiality of company and client business.\nFulfill all other requirements as directed by company policy and the Area Manager.\nQualifications/Requirements:\nHigh School Diploma / GED with a minimum of 2.5 years of experience working in a technical or field services role\nCommitment to Health, Safety, Security, Environment (HSSE)\nPrevious experience as a Field Service Technician\nDesired Characteristics\nAt least 5 years’ experience in a service or maintenance capacity\nEnthusiasm to build a new company with cultural diversity\nRelevant trade certificate and or 2 -5 years maintenance/Service background in similar capacity with a good safety record.\nLocation\nOdessa, TX","description_format":"text","description_chars":5764,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Natural Resources","Mining 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