{"id":1581024,"url":"https://alion.io/job/hoag-program-manager-performance-improvement-quality-management","title":"Program Manager Performance Improvement: Quality Management","company":{"id":2064413,"name":"Hoag","domain":"hoag.org","url":"https://alion.io/company/hoag","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newport Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":91000,"max_usd":170000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Project","optional":false}],"status":"live","first_seen_at":"2026-08-05T15:42:32Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T21:19:16Z","board_verified":true,"closed_at":null,"days_open":85,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":85},"description":"Primary Duties And Responsibilities\nThe Program Manager Performance/Quality Improvement is responsible for the advanced planning and analytical consulting to the administrative and managerial staff of the department to ensure that the projects and priorities of continuous improvement are carried out to completion.\nThe Program Manager is also responsible for establishing and continuing effective operational improvement efforts to ensure the development and growth are both efficient, effective, and established on sound processes. Interacts daily with leaders, to identify, define and manage opportunities to improve strategic, financial and operation performance for continuous improvement while helping create a strategic approach to produce and establish extraordinary improvement as a foundation for continued growth.\nThe responsibilities of this role are to rally the leaders in a spirit of continuous improvement and energize the continued rapid growth and expansion, tracking department formation, leading programs and projects, helping to organize and lead efforts for improvement and growth.\nQuality Management: Responsible for establishing and continuing effective quality improvement efforts to achieve organizational performance goals and national top decile performance in clinical excellence.\nQuality improvements may be small or large scale and are in alignment with Hoag’s strategic goals, for example addressing 30-day readmissions and mortality reduction.\nThe Quality Improvement Manager may apply Lean, Six Sigma, and other quality improvement methodologies to deliver results.\nCoaches and trains teams in the utilization of improvement tools and implementation of improvements.\nManages plans and develops guidelines, process measures, targets, and standards for monitoring and measuring results to deliver on goals.\nInteracts daily with leaders, to identify, define, and manage opportunities to improve quality while helping create a strategic approach to produce and establish extraordinary improvement.\nThe Program Manager Quality Improvement collaborates to lead and organize efforts for continuous clinical improvement.\n Education and Experience\nBachelor’s degree in Industrial Engineering, Business/Healthcare Administration or equivalent Medical Foundation, Physician Practice or Health Plan related experience\nAdvanced training or experience in performing statistical, financial and strategic analysis\nFive years experience in performance/process improvement projects including but not limited to Lean, Six Sigma methodologies\nDemonstrated performance improvement and process improvement skills and knowledge of methodologies such as Lean, Six Sigma, DMAIC, and PDCA\nHighly proficient in Microsoft Project and the Microsoft Office Suite (Word, Excel, PowerPoint, Visio)\nPreferred:\nMaster’s degree in Industrial Engineering, Business/Healthcare Administration\nConsulting experience\nExperience managing healthcare-related projects and familiarity with healthcare provider industry\nQuality Management: Seven-years experience in performance/process improvement projects preferred. Master’s degree in Healthcare Administration or Public Health preferred.\nLicense Required\nN/A\nLicense Preferred\nN/A\nCertifications Required\nN/A\nCertifications Preferred\nN/A","description_format":"text","description_chars":3279,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-01T13:12:54Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.19,"p_room":0.28,"age_days":84,"expected_fill_days":12,"reasons":["conf:0","stale_co","win:tail","crowd:"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/hoag-program-manager-performance-improvement-quality-management","json_url":"https://alion.io/job/hoag-program-manager-performance-improvement-quality-management.json","meta":{"generated_at":"2026-10-30T01:34:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2130,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2064413},"rest":"https://alion.io/mcp/rest/get_company?id=2064413"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhoag-program-manager-performance-improvement-quality-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhoag-program-manager-performance-improvement-quality-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhoag-program-manager-performance-improvement-quality-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hoag-program-manager-performance-improvement-quality-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhoag-program-manager-performance-improvement-quality-management"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1581024}},{"tool":"search_jobs","arguments":{"company":"hoag.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1581024},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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