{"id":916644,"url":"https://alion.io/job/hoatalent-community-admin","title":"Community Administrator","company":{"id":678983,"name":"HOA Talent","domain":"hoatalent.com","url":"https://alion.io/company/hoatalent","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Communications","role_family":"Communications","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-09-25T19:28:12Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"On-Site Administrative Assistant\nCommunity Association Management\nPosition Summary\nThe On-Site Administrative Assistant provides administrative, customer service, and operational support to the Community Manager and Board of Directors. This position serves as a primary point of contact for homeowners, assists with the daily operations of the community, and helps ensure that association records, communications, and service requests are handled accurately and professionally.\nEssential Duties and Responsibilities\nHomeowner and Customer Service\nGreet homeowners, residents, vendors, and visitors in a professional and courteous manner.\nAnswer telephone calls, respond to emails, and assist with homeowner inquiries.\nProcess service requests and direct concerns to the appropriate staff member or department.\nMaintain a 24-hour response expectation for homeowner communications, when applicable.\nAssist homeowners with accessing the community portal, submitting requests, and obtaining association information.\nAdministrative Support\nMaintain organized electronic and physical association records.\nPrepare correspondence, notices, e-blasts, meeting materials, and other community communications.\nAssist with scheduling Board meetings, annual meetings, vendor appointments, and community events.\nPrepare and distribute meeting packets, agendas, and supporting documents as directed.\nTrack action items and follow up on outstanding tasks to support timely completion.\nCommunity Operations\nAssist the Community Manager with coordinating vendors, maintenance requests, and work orders.\nMonitor the status of open service requests and provide updates to homeowners and management.\nSupport the preparation and distribution of deed restriction notices in accordance with company procedures.\nAssist with architectural control applications, including tracking submissions and communicating status updates.\nConduct administrative follow-up on community projects and maintenance matters.\nFinancial and Records Support\nAssist with invoice intake, coding, and routing through the established approval process.\nMaintain accurate records of invoices, vendor documentation, and homeowner correspondence.\nSupport the Community Manager with budget preparation, financial report distribution, and assessment-related inquiries.\nRefer accounting questions or matters requiring specialized access to the appropriate accounting department.\nBoard and Management Support\nProvide administrative assistance to the Board of Directors under the direction of the Community Manager.\nHelp prepare weekly updates, monthly calendars, and management reports.\nMaintain confidentiality of homeowner, Board, and association information.\nFollow Graham Management policies, procedures, and established service standards.\nRequirements\nQualifications\nHigh school diploma or equivalent required; additional administrative or business education preferred.\nPrevious administrative, customer service, or community association management experience preferred.\nStrong written and verbal communication skills.\nProficiency in Microsoft Office, including Outlook, Word, and Excel.\nAbility to learn and utilize community management software and homeowner portals.\nExcellent organizational skills, attention to detail, and ability to manage multiple priorities.\nProfessional demeanor and ability to work effectively with homeowners, Board members, vendors, and management.\nWork Environment\nThis is an on-site position requiring regular interaction with residents, vendors, and association representatives. The employee must be able to work independently while maintaining consistent communication with the Community Manager and Graham Management's corporate office.\nReporting Structure\nReports directly to the assigned Community Manager, with additional oversight from the Director of Management.\nBenefits\nSalary $40,000 annually\nMedical, Dental, Vision, Life Insurance\n401k retirement benefits also available. \nGenerous PTO and paid holidays.","description_format":"text","description_chars":3991,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-14T20:43:56Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.703,"p_room":0.9,"age_days":11,"expected_fill_days":28,"reasons":["conf:0","win:mid"],"computed_at":"2026-09-25T05:45:01Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/hoatalent-community-admin","json_url":"https://alion.io/job/hoatalent-community-admin.json","meta":{"generated_at":"2026-09-26T00:29:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":413,"day_limit":5000,"remaining_today":4587,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}