{"id":1195615,"url":"https://alion.io/job/hofer-business-analyst-stores-checkouttill-systems-3","title":"Business Analyst - Stores (Checkout/Till Systems)","company":{"id":1045017,"name":"Hofer","domain":"hofer.at","url":"https://alion.io/company/hofer-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":94,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":53000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1562},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Service Desk","optional":false},{"name":"Confluence","optional":true},{"name":"Jira","optional":true}],"status":"closed","first_seen_at":"2026-09-04T02:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-16T18:42:20Z","board_verified":false,"closed_at":"2026-10-16T18:42:20Z","days_open":42,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":42},"description":"PLACE OF WORK\n1112 Budapest, Boldizsár utca 2.\nAREA OF EMPLOYMENT\nIT\nSTART OF WORK\nas soon as possible\nEMPLOYMENT TYPE\nFull-time\n\nmegállapodás szerint\n\nMy responsibilities:\nAs Business Analyst - Stores (Checkout / Till Systems), you act as the link between business and technology for store checkout processes. You analyze business needs, translate them into clear requirements, and support delivery of stable, efficient, and user-focused till solutions across stores. You work closely with Store Operations, IT, Finance, and Service Desk/Support teams to improve system-supported store execution and drive continuous process optimization.\nGather, analyze, and document business and system requirements for checkout/till processes and related store procedures.\nMap current-state and target-state processes for checkout journeys and identify opportunities for optimization and harmonization.\nTranslate business needs into clear functional requirements, user stories, acceptance criteria, and process documentation.\nFacilitate alignment between Store Operations, IT, Finance, and support teams to ensure shared understanding of priorities and solutions.\nSupport release readiness by validating requirement completeness, business impact, and operational preparedness.\nContribute to rollout activities from pilot to wider store adoption, including communication, process clarification, and hypercare support.\nTrack and interpret key operational indicators to support data-informed decisions and continuous improvement.\nMaintain high-quality documentation and contribute to knowledge sharing across business and technical stakeholders.\nThe knowledge I own:\n3+ years of professional experience as a Business Analyst in retail, store systems, or comparable operational environments.\nProven experience in requirements engineering across multiple software delivery initiatives.\nPractical experience with business process analysis, process mapping, and process improvement.\nExperience working with cross-functional stakeholders in agile or hybrid delivery setups.\nSolid understanding of software delivery lifecycle and requirements lifecycle.\nStrong written and verbal communication skills in English.\nStrong analytical and conceptual thinking with a structured, problem-solving mindset.\nAbility to translate complex operational topics into clear and actionable requirements.\nConfident stakeholder management across business, operations, and technical teams.\nStrong facilitation and communication skills.\nQuality-driven approach to documentation, testing support, and release readiness.\nKPI and reporting mindset with focus on measurable business outcomes.\nOwnership mentality and ability to drive topics independently in a collaborative environment. \nNice to have:\nExperience with checkout, POS, till, or store-front operational systems.\nExperience supporting incident/problem management and service improvement initiatives.\nFamiliarity with Jira, Confluence, or similar collaboration and backlog management tools.\nExperience with rollout coordination in distributed store environments.\nExposure to international retail operations. \nThe offer that would convince me:\nOpportunity to shape business-critical checkout and till processes in an international retail environment.\nClose collaboration with cross-functional teams and stakeholders across business and IT.\nA role with tangible impact on store operations, customer experience, and process quality.\nProfessional development opportunities within a dynamic and delivery-focused environment.\nFlexible working hours with home office possibility\nRegular salary increase, we follow the inflation and reward loyalty\nOnline application:\nPlease use our online application and attach your English resume.\nAIIS Adatkezelési tájékoztató\nPrivacy notice","description_format":"text","description_chars":3785,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Home office","Professional 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