{"id":4010334,"url":"https://alion.io/job/hofer-on-site-support-specialist","title":"On-Site Support Specialist","company":{"id":1045017,"name":"Hofer","domain":"hofer.at","url":"https://alion.io/company/hofer","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-10T09:44:59Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-15T06:41:37Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"PLACE OF WORK\n1112 Budapest, Boldizsár utca 2.\nAREA OF EMPLOYMENT\nIT\nSTART OF WORK\nas soon as possible\nEMPLOYMENT TYPE\nFull-time\n\nmegállapodás szerint\n\nMy responsibilities:\nProvide high-quality application and on-site IT support to ensure smooth daily operations\nAnalyze and resolve complex and critical technical issues with a structured approach\nManage IT assets and support facility-related IT needs\nCoordinate the setup and maintenance of the local office IT environment\nHandle goods receipt and ensure accurate inventory tracking\nCollaborate closely with international teams across different locations\nContribute to and continuously improve the internal Knowledge Base\nParticipate in both local and global IT projects\nDrive continuous service improvement initiatives\nManage workarounds and contribute to problem management processes\nDeliver reliable, user-focused on-site support to colleagues\nThe knowledge own:\nIT Support experience (On-site)\nBachelor's Degree - 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