{"id":1619321,"url":"https://alion.io/job/holman-call-center-technician","title":"Call Center Technician","company":{"id":35186,"name":"holman","domain":"zachholman.com","url":"https://alion.io/company/holman","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":25,"max":32,"currency":"USD","period":"hour","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-01T15:43:31Z","employer_posted_date":null,"last_verified_at":"2026-10-01T15:43:31Z","board_verified":false,"closed_at":null,"days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.\nThe automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.\nWhat will you be doing?\n\nAssist drivers with emergency roadside assistance. \n\nAssists drivers in locating suitable repair locations.\n\nProvides accurate documentation on all maintenance and repair events.\n\nVerifies that all repair and maintenance work is necessary and done at a fair price.\n\nReviews and authorizes all repairs for fleet vehicles as necessary.\n\nDocuments all instances where a cost savings is realized.\n\nEnsures appropriate preventative maintenance schedule is followed.\n\nMaintains all monthly metrics at or above the established goal. \n\nOffers assistance willingly and makes a positive contribution to morale.\n\nShows sensitivity to and consideration for other’s feelings. \n\nPunctual, regular and consistent attendance.\n\nResponds positively to change, offers suggestions for improvements, remains calm and professional under pressure and accepts constructive criticism positively. \n\nCan be counted on to carry out assignments carefully and with appropriate follow-up. Overcomes obstacles to meet goals. Accepts personal accountability for his/her actions.\n\nKeeps manager and/or coworkers informed of work progress and other necessary information. \n\nMaintains a positive relationship with management and other workers, listens effectively.\n\nMust be able to complete transactions with accuracy while providing a high level of quality service\n\nPerform all other duties and special projects as assigned.\n\nWhat are we looking for?\n\nHigh School Diploma or Equivalent\n\nVocational or Technical education recommended\n\nBasic Knowledge of Microsoft Office\n\nTyping – 20-25 WPM\n\n10 to 15 years of experience in automotive or truck repair\n\nASE Certified in 3-7 car, or 3-6 truck repair categories\n\nHourly rate between $25-$32/hr \nREMOTE At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.\nAt Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):\n\nHealth Insurance\n\nVision Insurance\n\nDental Insurance\n\nLife and Disability Insurance\n\nFlexible Spending and Health Savings Accounts\n\nEmployee Assistance Program\n\n401(k) plan with Company Match\n\nPaid Time Off (PTO)\n\nPaid Holidays, Bereavement, and Jury Duty\n\nPaid Pregnancy/Parental leave\n\nPaid Military Leave\n\nTuition Reimbursement\n\nBenefits:Regular Full-Time\nWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.\nTemporary or Part-Time\nIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.\nArtificial Intelligence StatementWe recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:\n\nAnswer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).\n\nMisrepresent or embellish qualifications, skills, or experience\n\nCreate false or misleading representations of identity (e.g., deepfakes or altered images/videos)\n\nYour application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.\nEqual Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. \nIf you are a person with a disability needing assistance with the application process, please contact \nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\nOriginally posted on Himalayas","description_format":"text","description_chars":5967,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Equity","Health insurance","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T20:38:31Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.717,"p_room":0.9,"age_days":13,"expected_fill_days":27,"reasons":["seen:13","win:mid"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":64000,"is_top_pay":false},"html_url":"https://alion.io/job/holman-call-center-technician","json_url":"https://alion.io/job/holman-call-center-technician.json","meta":{"generated_at":"2026-10-15T13:47:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21223,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":35186},"rest":"https://alion.io/mcp/rest/get_company?id=35186"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fholman-call-center-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fholman-call-center-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fholman-call-center-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/holman-call-center-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fholman-call-center-technician"}]}