{"id":2568355,"url":"https://alion.io/job/hologic-service-sustainment-engineer","title":"Service Sustainment Engineer","company":{"id":720267,"name":"Hologic","domain":"hologic.com","url":"https://alion.io/company/hologic","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":12,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newark, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":97000,"max_usd":182000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":5578},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-14T21:07:09Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-18T20:28:39Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"The Service Sustainment Engineer is responsible for the technical evaluation, including the verification/validation of product changes that impact serviceability of the Breast and Skeletal Health as well as Surgical installation base. The position requires frequent interfacing with R&D, Manufacturing Engineers, RAQA, Learning and Development, to learn, understand, troubleshoot, and become SME for existing install base. The Service Sustainment Engineer will be responsible for leading and implementing design and process changes to improve service capabilities. They will work closely with Downstream Marketing, R&D, Learning and Development, Quality, and Operations to improve the performance, implementation, and serviceability of our existing products. They will conduct in-depth analysis of FTF, FPY, Non-repeat, and USV data to develop strategies for initiating sustainment activities. This position may also require supporting serviceability for new product development.\nWhat To Expect:\nDrives sustainment activities through engineering change orders, verification, and validation to support service organizations and customers. \nLeads design changes to improve performance, reliability, and reduce costs. \nReleases new parts, updates drawings, and revises bills of materials. \nCreates Field Modification kits and technical documentation for installation and maintenance. \nIdentifies and validates substitutes for obsolete components, approves engineering changes, and implements consistent service processes. \nAssesses field problems for process/product improvements, conducts reliability ROI, and supports new service systems. \nAnalyzes trends for continuous improvement, drives design for serviceability and sustainability, and develops repair tools. \nCollaborates with Operations, Quality, and R&D to enhance product reliability. \nRepresents Service in sustainment projects, owns CAPAs, and supports installation readiness. \nParticipates in end-of-life processes and communicates improvements to field engineers. \nAdds content to knowledge bases and partners with Tech Training for necessary training. \nSupports demo and trade show equipment as needed.\"\nWhat We Expect:\nBachelor’s degree in Engineering or equivalent required \nMinimum of 5 years experience as a Quality, R&D, Manufacturing engineer, or equivalent technical experience.\nA minimum of 5 years related job experience is required in a customer, technical, or field support role with at least 2 years spent in a product support capacity.\nSkills:\nMust possess the ability to work independently to resolve reported or discovered product issues.\nThe ability to communicate effectively and convey complex theories and procedures to all levels in the organization.\nCapable of performing installations and repairs for BSH devices\nCritical thinker with analytical and problem-solving skills.\nCapable of developing and delivering process and design changes.\nMust be familiar with Windows and Microsoft Office.\nThrives in a fast-paced, collaborative environment \nAbility to influence key stakeholders to drive improvements \nThe annualized base salary range for this role is $101,600 to $158,800 and is bonus eligible. Final compensation packages will depend on factors such as experience, skills, knowledge, location, education, business needs and market demand.\nAgency and Third Party Recruiter Notice:\nAgencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms, or they will not be considered.\nHologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.\nMust follow all applicable FDA regulations and ISO requirements.","description_format":"text","description_chars":3909,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Military Logistics","Surgical Instruments & Devices","Medical Imaging Systems","Women’s Health & Maternity"],"lifecycle":[{"event":"open","at":"2026-10-14T22:27:15Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 30 · green card filings: 7","filings_12m":30,"filings_prev_12m":31,"green_card_filings_12m":7,"median_offered_wage_usd":133986,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":38,"reasons":["conf:9","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/hologic-service-sustainment-engineer","json_url":"https://alion.io/job/hologic-service-sustainment-engineer.json","meta":{"generated_at":"2026-10-19T06:54:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4453,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720267},"rest":"https://alion.io/mcp/rest/get_company?id=720267"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhologic-service-sustainment-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhologic-service-sustainment-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhologic-service-sustainment-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hologic-service-sustainment-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhologic-service-sustainment-engineer"}]}