The Product Support Strategic Projects Manager leads the planning, field execution, customer relationship management, and successful delivery of large-scale, high-value Product Support projects and strategic contracts. This role serves as the primary liaison between the customer, HOLT leadership, field operations, supporting dealers, vendors, and internal resources to ensure project scope, schedules, staffing, safety expectations, customer commitments, and business objectives are met. The role provides strategic oversight and hands-on field support to remove barriers, align resources, manage risk, and strengthen long-term customer partnerships.
The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

