{"id":2408924,"url":"https://alion.io/job/home-group-support-coordinator-2","title":"Support Coordinator","company":{"id":1828569,"name":"Home Group","domain":"homegroup.org.uk","url":"https://alion.io/company/home-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Consett, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":53000,"period":"year","method":"role_country_seniority_unknown","sample_n":335},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T00:29:16Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T04:19:20Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the role\nSalary £27,500 per annum plus 34 days leave (rising to 39) and health cash plan worth over £1140\nHome, a place where you belong\nWant to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.\nYou’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.\nWhat you’ll do\nLead support planning and coordinate to deliver person-centred support\nBalance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads\nSupport Customers with daily tasks like budgeting, cooking and attending appointments\nWork with multi-agency teams to safeguard and empower our customers\nHelp customers build independence and prepare for their move-on into the community\nWhy join us\nThis is more than a job - it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role\nYou have\nPassion and experience in supporting others ideally in a supported housing setting and experience of working with vulnerable children and young people.\nLevel 3 Diploma in Care or equivalent experience (or are willing to work towards it)\nExperience assessing referrals and coordinating support.\nThe ability to work under your own initiative, remain calm under pressure and have a resilient approach\nWe are an Ofsted registered service and ensure we deliver high quality standard support to our young people.\nStronger together\nWe do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!\nThe practical bits\nYou'll work a variety of shifts, early shift 7:30 - 16:00, Mid shifts 11:00 - 20:00 and Late shifts 13:00 - 22:00\nYou will be service based at Towers House Young People Accommodation in Consett.\nService based role working with males and females aged between 16 and 26 years old who are homeless and require support to develop their independent living skills.\nTeam meetings held once every 4 weeks (included in contracted hours)\nYou need an Enhanced with barring list (we pay)\nWhat’s in it for you?\n34 days leave, rising to 39 (this includes bank holidays and a “me day”)\nHealth cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more\nMatching pension contribution (up to 7% and life insurance of 3x basic salary)\nInstant pay access with Stream\n800+ discounts on shops, holidays, days out, tech and more\nFinally\nFor reasonable adjustments email . Roles can close early, so don’t delay applying. 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