{"id":1177439,"url":"https://alion.io/job/home-instead-care-coordinator-11","title":"Care Coordinator","company":{"id":6394,"name":"Home Instead","domain":"homeinstead.com","url":"https://alion.io/company/home-instead","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":71,"open_postings":149,"ghost_share":0.57,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shrewsbury, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":25000,"currency":"GBP","period":"year","gross":null,"usd_annual":33058},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-24T11:48:19Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T12:07:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Home Instead Shrewsbury, Oswestry & Wem is an award-winning home care provider, supporting people to live independently in their own homes with dignity, respect and consistency. Our local office is built on strong relationships, high standards and a genuine commitment to both our clients and our Care Professionals.\n We are looking for an organised, resilient and people-focused Scheduler to join our local team.\nThis role is available due to the current post holder progressing within the company, reflecting our strong commitment to internal development.\nThis is a key coordination role, ensuring care schedules are efficient, responsive and centred around the needs of both clients and Care Professionals.\nYou will:\nBuild and manage effective weekly schedules, factoring in travel time, holidays, training and last-minute changes.\nRespond calmly and accurately to schedule adjustments, working closely with the wider team.\nMatch Care Professionals to new clients and arrange introductions alongside the client services team.\nPromote continuity of care by scheduling the same Care Professionals at consistent times wherever possible.\nDevelop strong, professional relationships with clients and Care Professionals.\nMaintain accurate records on the electronic scheduling system.\nWork with recruitment and care teams to ensure care packages are resourced in a timely and sustainable way.\n Experience in a scheduling or coordination role (home care, health, logistics or similar).\nConfident IT skills, including Microsoft Office and CRM systems.\nExcellent communication skills with a calm, positive and resilient approach.\nStrong organisational and prioritisation skills with great attention to detail.\nAbility to work independently, think logically and meet deadlines.\nA collaborative team player who builds rapport quickly and professionally.\nAn understanding of the geography of Shrewsbury, Oswestry and Wem is essential.\n Salary: £25,000 per annum, increasing following a successful probationary period.\nFull training and ongoing support provided.\nFlexible holiday scheduling\n24/7 Employee Assistance Programme\nFriendly, responsive local management support\nSubject to an enhanced DBS check.\nHome Instead is committed to safeguarding adults and promoting equality, diversity and inclusion.","description_format":"text","description_chars":2291,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Elderly Care","Home Healthcare"],"lifecycle":[{"event":"open","at":"2026-09-24T12:07:38Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:10","win:early","comp:brand"],"computed_at":"2026-09-24T22:53:33Z"},"pay":{"stated_usd_annual":33058,"is_top_pay":false},"html_url":"https://alion.io/job/home-instead-care-coordinator-11","json_url":"https://alion.io/job/home-instead-care-coordinator-11.json","meta":{"generated_at":"2026-09-24T22:53:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1137,"day_limit":5000,"remaining_today":3863,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}