{"id":2977051,"url":"https://alion.io/job/home-instead-field-care-supervisor-13","title":"Field Care Supervisor","company":{"id":6394,"name":"Home Instead","domain":"homeinstead.com","url":"https://alion.io/company/home-instead","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":78,"open_postings":108,"ghost_share":0.278,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":89,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bedford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29000,"max":32000,"currency":"GBP","period":"year","gross":null,"usd_annual":42803},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T11:53:42Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-24T05:21:41Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":3},"description":"Home Instead Bedford is an award-winning home care provider dedicated to helping older people live well in the place they love most, their own home. As a locally owned and operated franchise of the internationally recognised Home Instead network, we provide high-quality, relationship-led care across Bedford, Bedfordshire and the surrounding communities.\nOur mission is to enhance the lives of ageing adults by delivering personalised care that promotes independence, dignity and wellbeing. We believe that outstanding care starts with outstanding people, which is why we carefully match our clients with compassionate and highly trained Care Professionals who take the time to build meaningful relationships.\nOur services include companionship, personal care, dementia care, live-in care, respite care, end of life care and specialist support for people with complex needs. We are passionate about delivering care that is tailored to each individual's preferences, routines and life story.\nAt Home Instead Bedford, we are proud of our supportive and values-driven culture. We invest heavily in training, development and career progression, creating opportunities for our team members to grow and succeed. We are committed to maintaining the highest standards of care, ensuring our clients and their families receive exceptional service every day.\nIf you are passionate about making a genuine difference to people's lives and want to be part of a team that values compassion, respect and excellence, Home Instead Bedford could be the perfect place for you.\nAt Home Instead Bedford, we are dedicated to helping older people live independently and safely in their own homes. As a Field Care Supervisor, you will play a key role in ensuring our clients receive the highest standards of person-centred care while supporting and developing our Care Professionals.\nYou will be responsible for conducting care consultations, completing risk assessments, monitoring quality, carrying out client reviews, and providing ongoing support to both clients and Care Professionals. This role is a combination of field-based and office-based work and requires excellent communication, organisational, and problem-solving skills.\nKey Responsibilities\nClient Care and Quality Assurance\nConduct initial care consultations with prospective clients and their families.\nComplete person-centred care plans and risk assessments.\nUndertake regular client reviews to ensure care remains appropriate and meets individual needs.\nCarry out spot checks, observations, and quality assurance visits.\nMonitor client satisfaction and identify opportunities to improve services.\nRespond to concerns and support the resolution of complaints in line with company policies.\nCare Professional Support\nConduct introductions between clients and Care Professionals.\nMentor, support, and supervise Care Professionals in the field.\nComplete competency assessments and observations.\nAssist with probation reviews and ongoing performance monitoring.\nPromote best practice and ensure care is delivered safely and consistently.\nCare Planning and Documentation\nCreate and maintain accurate care plans and support documentation.\nComplete environmental, medication, moving and handling, and other relevant risk assessments.\nEnsure all client records are accurate, up to date, and compliant with company and regulatory requirements.\nSupport the implementation and review of outcome-focused care plans.\nSafeguarding and Compliance\nRecognise and report safeguarding concerns promptly.\nSupport investigations where required.\nEnsure compliance with CQC regulations, company policies, and best practice guidance.\nPromote safe medication administration and moving and handling practices.\nCommunication and Partnership Working\nBuild positive relationships with clients, families, healthcare professionals, and community stakeholders.\nLiaise with GPs, District Nurses, Occupational Therapists, Social Workers, and other professionals involved in a client's care.\nParticipate in team meetings and contribute to service improvements.\nEssential Requirements\nExperience working within health and social care.\nExcellent communication and interpersonal skills.\nStrong organisational and time-management abilities.\nGood IT skills and ability to maintain accurate records.\nFull UK driving licence and access to a vehicle.\nAbility to work independently and prioritise workload effectively.\nPassion for delivering outstanding person-centred care.\nDesirable Requirements\nLevel 3 Diploma in Health and Social Care or above.\nExperience in domiciliary care.\nKnowledge of CQC regulations and quality assurance processes.\nExperience completing care plans and risk assessments.\nPrevious supervisory experience within a care setting.\n What We Offer\nCompetitive salary.\nPaid mileage.\nOngoing training and professional development.\nSupport to gain further qualifications.\nOpportunities for career progression.\nPension scheme.\nEmployee Assistance Programme.\nSupportive and friendly working environment.\nAbout Home Instead Bedford\nHome Instead Bedford is a CQC Outstanding-rated home care provider delivering high-quality, relationship-led care to older adults throughout Bedford and the surrounding areas. We specialise in companionship, personal care, dementia care, live-in care, overnight care, and complex care support, helping people remain independent in the place they call home.\nOur Values\nWe are looking for individuals who demonstrate:\nCompassion - treating every client with dignity, kindness, and respect.\nProfessionalism - maintaining the highest standards of care and conduct.\nIntegrity - being honest, accountable, and trustworthy.\nExcellence - striving to provide outstanding care and support.\nRelationship-Led Care - building meaningful connections with clients, families, and colleagues.\nHome Instead Bedford is committed to safeguarding and promoting the welfare of adults. 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