{"id":4164902,"url":"https://alion.io/job/home-instead-field-care-supervisor-17","title":"Field Care Supervisor","company":{"id":6394,"name":"Home Instead","domain":"homeinstead.com","url":"https://alion.io/company/home-instead","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":79,"open_postings":106,"ghost_share":0.274,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":89,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ivybridge, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T13:01:50Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T13:17:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Lead. Inspire. Grow. Make a Difference Every Day.\nAt Home Instead Ivybridge, Directors Martin and Anne-Marie Allison lead a passionate team dedicated to delivering exceptional home care across our local communities. Proudly rated Outstanding by the CQC, we support older people with a wide range of needs, including dementia care, end-of-life support, companionship, and helping them remain active, independent, and connected to their communities.\nWe are now looking for a compassionate and proactive full-time Field Care Supervisor to join our growing team. This rewarding role is central to maintaining the high standards of care we are known for, providing support to both our clients and Care Professionals. Working closely with the office team, you will carry out client consultations, write tailored care plans, conduct risk assessments, care reviews and spot checks, support Care Professionals in the field, and help ensure that care is delivered safely, effectively, and in line with regulatory requirements and Home Instead's values.\nWhy choose to work WITH us at Home Instead Ivybridge?\nEmployee Benefits Scheme with discounts on shopping, restaurants, travel, and more.\nEmployee Assistance Programme providing 24/7 confidential support, including counselling, legal advice, wellbeing resources, and self-help tools.\nProfessional development plan with ongoing training and support to help you grow your skills and build a rewarding career with Home Instead.\nSpecialist training including City & Guilds Assured Dementia Training, Parkinson's Care Training, and End of Life Care support, helping you deliver outstanding care with confidence.\nA supportive, friendly team environment in a well-respected, CQC-rated Outstanding local care business.\nNo two days are the same. You'll enjoy a varied role where you can continually learn, develop, and make a real difference.\nProud to be recognised as a WorkBuzz 5-Star Employer in Care, based on feedback from our own team.\nRanked in the Financial Times Best Employers List 2026, achieving 5th place in the Health & Social Care sector.\nJob Description\nConduct client consultations, reviews, and quality assurance visits to ensure the highest standards of care.\nWrite and update care plans, and maintain accurate care records, documentation, and compliance requirements.\nComplete Care Professional introductions, spot checks, and supervisions.\nCarry out observations, competency assessments, and coaching to support high-quality care delivery.\nProvide ongoing support, mentoring, and guidance to Care Professionals in the field - empowering them to thrive.\nBuild and maintain strong, positive relationships with clients and their families, delivering exceptional customer service and support.\nSupport safeguarding, quality assurance, and regulatory compliance processes.\nWork closely with the Scheduling and Management teams to ensure clients receive safe, consistent, and person-centred care.\nParticipate in the out-of-hours on-call rota, providing advice and support to clients and Care Professionals during evenings and weekends.\nPrevious experience in a leadership or supervisory role within domiciliary care.\nExperience supporting, mentoring, and developing care teams.\nKnowledge of medication management and eMAR systems.\nLevel 3 Diploma/NVQ in Health & Social Care (or equivalent).\nExcellent communication and organisational skills, with a positive and resilient approach.\nA genuine passion for delivering outstanding person-centred care and enabling clients to live independently at home.\nConfident using care management software, IT systems, and Microsoft Office.\nWarm, professional, caring, and proactive, with a strong understanding of confidentiality and data protection requirements.\nFull UK driving licence and willingness to travel between the office and clients' homes. A Category B driving licence is an essential requirement due to travel across rural areas where public transport is limited.\nWillingness to undertake an Enhanced DBS check.\n If you are passionate about delivering outstanding care and supporting others to reach their full potential, we'd love to hear from you.\nJoin a team that values compassion, respect, and excellence in everything we do. Bring your experience, enthusiasm, and commitment to quality care, and help us continue making a real difference to the lives of older people and their families across our local community.\nWhat happens next?\n‘Apply’ now to start your care journey with us!\nOne of our friendly recruitment team will be in touch with you for an initial screening call.\nIf you are successful, we will arrange an interview with you\nYou can be part of our fantastic care team here at Home Instead!\nWe encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults, and expects all staff to share this commitment. This role is subject to an enhanced DBS disclosure and two professional references. Candidates must have the Right to Work in the UK.","description_format":"text","description_chars":5085,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Care Services"],"lifecycle":[{"event":"open","at":"2026-11-12T13:16:52Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":89,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-12T15:02:09Z"},"pay":null,"html_url":"https://alion.io/job/home-instead-field-care-supervisor-17","json_url":"https://alion.io/job/home-instead-field-care-supervisor-17.json","meta":{"generated_at":"2026-11-12T15:02:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31345,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6394},"rest":"https://alion.io/mcp/rest/get_company?id=6394"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhome-instead-field-care-supervisor-17"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhome-instead-field-care-supervisor-17"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhome-instead-field-care-supervisor-17"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/home-instead-field-care-supervisor-17\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhome-instead-field-care-supervisor-17"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4164902}},{"tool":"search_jobs","arguments":{"company":"homeinstead.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4164902},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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