{"id":380640,"url":"https://alion.io/job/home-instead-group-operations-manager","title":"Group Operations Manager","company":{"id":6394,"name":"Home Instead","domain":"homeinstead.com","url":"https://alion.io/company/home-instead","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":71,"open_postings":151,"ghost_share":0.563,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Yeovil, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":65000,"currency":"GBP","period":"year","gross":null,"usd_annual":85990},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-05T14:29:34Z","employer_posted_date":"2026-08-05","last_verified_at":"2026-10-01T18:43:20Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":57},"description":"Group Operations Manager\nLocation: Street /Taunton/Yeovil\nSalary: £55,000-£65,000 depending on experience\nLead Growth. Inspire Excellence. Transform Care.\nWe are seeking an exceptional Group Operations Manager to lead and develop our growing domiciliary care service. This is an exciting opportunity for an experienced and ambitious Manager to take responsibility for operational performance, regulatory compliance, quality outcomes and business growth while ensuring outstanding care is delivered to people in their own homes.\nHome Instead Taunton & Yeovil is an award-winning home care provider, proudly recognised as the Best Social Care Company and with Yeovil a 5-Star Employer for the past three consecutive years. With ournew Branch Opening soon in Street/Glastonbury we continue to grow whilst being committed to delivering person centred care that enables older adults to remain independent in their own homes\nWhat We Offer You:\nHoliday pay, pension scheme and wellbeing support scheme\nOngoing learning and clear progression routes\nRefer a Friend Scheme\nAccess exclusive employee discounts with a wide range of UK retailers, including discounted gym memberships, family days out, MOTs, servicing and more\nStay informed and engaged with our monthly company newsletter\nTake advantage of convenient on-site free parking\n As Group Operations Manager, you will provide strategic and operational leadership, inspire a dedicated team, and champion a culture of excellence, compassion and continuous improvement.\nKey Tasks\nProvide inspirational leadership to managers and staff, fostering a positive, accountable and high-performing culture focused on delivering outstanding care.\nLead business development initiatives to increase market share, secure new referral sources, build relationships with local authorities, healthcare professionals and commissioners, and drive sustainable growth whilst maintaining exceptional standards of care.\nAct as an ambassador for the organisation, building a strong public profile, developing strategic partnerships, and enhancing the company's reputation with clients, families, healthcare professionals, commissioners and the wider community.\nLead the day-to-day operations of the domiciliary care service.\nEnsure full compliance with CQC regulations, policies and legislative requirements.\nDrive high standards of person-centred care and positive client outcomes.\nOversee recruitment, retention, performance management and development of care and office staff.\nManage budgets, financial performance and resource allocation.\nDevelop and implement business growth strategies while maintaining service quality.\nBuild strong relationships with clients, families, local authorities, commissioners and healthcare professionals.\nMonitor quality assurance processes and implement continuous improvement initiatives.\nAnalyse operational and performance data to support effective decision-making.\nMaintain a positive, supportive and high-performing workplace culture.\nIdeal Candidate\nWe are looking for an experienced leader who is passionate about delivering outstanding care and achieving excellence.\nDemonstrated ability to manage and influence multiple stakeholders.\nProven leadership and people management skills.\nExperience managing budgets and operational performance.\nStrong communication, negotiation, and relationship-building skills.\nAbility to work strategically while maintaining operational oversight.\nStrong analytical skills, with the ability to interpret data, identify trends, solve problems, and make informed business decisions.\nHighly IT literate, with proficiency in Microsoft Office applications and experience using business management, reporting, and operational systems.\nProven ability to develop and implement operational plans that support strategic objectives and drive continuous improvement.\nStrong knowledge of CQC regulations, safeguarding and quality standards or experience of working within a highly regulated industry sector.\nExperience of business development and service growth.\nA valid Category B driving license is a genuine occupational requirement for this role due to the need to travel between remote sites where public transport is unavailable.\nWilling to complete an Enhanced DBS\nThis is more than a management role; it's an opportunity to lead, influence and grow a thriving domiciliary care business.\n What happens next?\nReady to lead with confidence, drive business growth, and inspire high-performing teams? Apply today and become part of an organisation committed to excellence, innovation, and making a meaningful impact within the communities we serve.\nAs soon as you apply, one of our friendly recruitment team will be in touch with you within 24-48 hours\nWe will arrange an interview with you\nIf you’re successful, you can be working with us ASAP\nCongratulations! You’ll then be part of our fantastic care team here at Home Instead\nApply now to start your care journey with us","description_format":"text","description_chars":4962,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Advertising","Home Care Services"],"lifecycle":[{"event":"open","at":"2026-09-05T21:45:46Z"}],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.142,"p_room":0.28,"age_days":57,"expected_fill_days":14,"reasons":["conf:11","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":85990,"is_top_pay":false},"html_url":"https://alion.io/job/home-instead-group-operations-manager","json_url":"https://alion.io/job/home-instead-group-operations-manager.json","meta":{"generated_at":"2026-10-03T04:21:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4559,"day_limit":5000,"remaining_today":441,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}