{"id":4193012,"url":"https://alion.io/job/home-instead-scheduler-care-coordinator-2","title":"Scheduler / Care Coordinator","company":{"id":6394,"name":"Home Instead","domain":"homeinstead.com","url":"https://alion.io/company/home-instead","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":79,"open_postings":106,"ghost_share":0.274,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":89,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Southend-on-Sea, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T18:09:28Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T19:55:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Home Instead, we are passionate about providing outstanding care and companionship to older adults in our community. We are looking for an organised and proactive Scheduler to join our office team and help ensure our clients receive safe, consistent, and person-centred care.\nThis role is ideal for someone who enjoys coordinating people, solving problems, and building strong relationships.\n Create and maintain efficient care schedules.\nMatch Care Professionals with clients to ensure continuity of care.\nEnsure schedules are prepared, considering travel time, holidays and training.\nReact quickly to schedule changes, sickness, and last-minute cancellations.\nLiaise with clients, Care Professionals, and internal teams to deliver exceptional service.\nCoordinate new care packages and support business growth.\nMaintain accurate records within our scheduling system.\nParticipate in the out-of-hours on-call rota on a shared basis.\nReconcile care visits to ensure schedules, electronic records, and payroll/billing information are accurate and up to date.\n Experience in scheduling, coordination, home care, healthcare, or logistics.\nStrong organisational and problem-solving skills.\nExcellent communication and relationship-building abilities.\nConfidence using Microsoft Office and scheduling/CRM systems.\nAbility to remain calm and focused in a fast-paced environment.\nA positive, resilient, and team-focused attitude.\n What We Offer:\nCompetitive salary.\n\nWPA - Cash Healthcare scheme\n\nPension contributions\n\nHigh street store discounts\n\nSupportive and friendly team environment.\n\nOpportunities for professional development and career progression.\n\nEmployee recognition and wellbeing initiatives.\n\nSafeguarding:\nHome Instead is committed to safeguarding and promoting the welfare of adults. Successful candidates will be required to undergo an enhanced DBS check and appropriate employment checks.\nIf you're someone who loves organisation, thrives on solving problems, and wants to make a genuine impact every day, we'd love to hear from you.\nApply Today!","description_format":"text","description_chars":2060,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Care Services"],"lifecycle":[{"event":"open","at":"2026-11-12T19:54:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":89,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-12T21:39:44Z"},"pay":null,"html_url":"https://alion.io/job/home-instead-scheduler-care-coordinator-2","json_url":"https://alion.io/job/home-instead-scheduler-care-coordinator-2.json","meta":{"generated_at":"2026-11-12T21:39:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":45744,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6394},"rest":"https://alion.io/mcp/rest/get_company?id=6394"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhome-instead-scheduler-care-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhome-instead-scheduler-care-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhome-instead-scheduler-care-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/home-instead-scheduler-care-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhome-instead-scheduler-care-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4193012}},{"tool":"search_jobs","arguments":{"company":"homeinstead.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4193012},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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