{"id":3876682,"url":"https://alion.io/job/home-instead-scheduling-coordinator","title":"Scheduling Coordinator","company":{"id":6394,"name":"Home Instead","domain":"homeinstead.com","url":"https://alion.io/company/home-instead","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":79,"open_postings":104,"ghost_share":0.26,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":91,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Telford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T16:18:36Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T01:41:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Home Instead is an award-winning, family-run business and part of a global network, providing high-quality home care for older people. We are committed to delivering care that we would want for our own families. Our dedication to excellence has earned us an Outstanding rating from CQC - the first home care provider in Shropshire to achieve this. Our mission is to change the face of ageing by being the most admired home care provider of in home dementia care.\nWe pride ourselves on continuity and consistency for both our clients and our Care Professionals though our outstanding schedules.\nWe are seeking an experienced Scheduling Coordinator to take responsibility for planning, organising, and maintaining consistent schedules that align with our Home Instead model.\n Key Responsibilities:\nDevelop and maintain effective, efficient schedules for clients and Care Professionals.\n\nEnsure schedules optimise travel time and availability while meeting client needs.\n\nBe responsive to changes, making real-time adjustments when necessary.\n\nMatch Care Professionals with clients, arranging introductions in collaboration with the care team.\n\nMaintain excellent relationships with both clients and Care Professionals to ensure a positive experience for all.\n\nEnsure compliance with franchise standards, including introducing Care Professionals to clients before their first visit.\n\nWork with the recruitment team to ensure staffing levels meet demand.\n\nParticipate in the on-call rota as required.\n\nWhat We Offer:\nA supportive team who go above and beyond.\nFull training and ongoing development opportunities.\nA rewarding role where you can make a real difference every day.\nA friendly, values-led culture where your contribution is recognised and appreciated.\nThe opportunity to be part of an award-winning care company committed to quality and relationship-led care.\nWhy Home Instead?\nAt Home Instead, you’ll be part of a team that values your contributions and supports your growth. We offer a collaborative, caring work environment where your scheduling expertise will directly impact the well-being of our clients and the success of our Care Professionals.\n Previous experience as a Care Coordinator, Scheduler, Rota Coordinator, Workforce Planner, or similar role within domiciliary care would be a big advantage within this role.\nExperience in a scheduling or coordinating role within home care.\nKnowledge of the domiciliary care industry.\nExcellent communication and interpersonal skills.\nAbility to plan, prioritise, and remain calm under pressure.\nA proactive and analytical mindset with great attention to detail.\nNVQ Level 2 in Health & Social Care (desirable).\nFlexibility to support the evening and weekend on-call rota.\n Ready to Make a Difference?\nHow to Apply:\nIf you're ready to lead with passion, grow a business with heart, and make a real difference in people’s lives, we’d love to hear from you!\nClick to apply or call our recruitment team on 01952 581112 for an informal chat.\nPlease note that this role is UK based and a right to work in the UK will need to be established as part of the recruitment process.","description_format":"text","description_chars":3131,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Care Services"],"lifecycle":[{"event":"open","at":"2026-11-06T16:34:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":91,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-07T05:38:42Z"},"pay":null,"html_url":"https://alion.io/job/home-instead-scheduling-coordinator","json_url":"https://alion.io/job/home-instead-scheduling-coordinator.json","meta":{"generated_at":"2026-11-07T05:38:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13676,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6394},"rest":"https://alion.io/mcp/rest/get_company?id=6394"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhome-instead-scheduling-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhome-instead-scheduling-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhome-instead-scheduling-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/home-instead-scheduling-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhome-instead-scheduling-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3876682}},{"tool":"search_jobs","arguments":{"company":"homeinstead.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3876682},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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