{"id":3656384,"url":"https://alion.io/job/homechoice-store-supervisor-southgate-mall","title":"Store Supervisor- Southgate Mall","company":{"id":4495723,"name":"HomeChoice","domain":null,"url":"https://alion.io/company/homechoice-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T18:21:33Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.\nThe Store Supervisor supports the Showroom Manager in delivering strong sales performance, operational excellence, and compliance within the showroom. The role focuses on day-to-day execution, administration, internal controls, and supervision of frontline activities to ensure policies, procedures, and standards are consistently applied.\nWhat you will love doing in this role\nSales Support & Showroom Productivity\nSupport the Showroom Manager in driving sales performance and showroom productivity.\nEnsure daily sales activities are executed in line with targets and promotional priorities.\nMonitor floor activity to ensure staff visibility, engagement, and adherence to selling standards.\nAssist in the execution of promotions, campaigns, and product changes as instructed.\nOperational Execution & Internal Controls\nCoordinate and manage administrative procedures and operational processes in line with policies, SOPs, and legal requirements.\nEnsure showroom processes (inventory, receiving, frontline operations, and administration) are followed consistently.\nConduct routine checks to identify risks, non-compliance, or process gaps and escalate to the Showroom Manager.\nSupport the implementation and tracking of corrective action plans.\nStock Management\nSupport efficient stock control to ensure the right stock is available at the right time.\nOversee daily receiving, scanning, storage, and movement of stock in line with procedures.\nConduct and support cycle counts, stock counts, and stocktakes as required.\nMonitor and report stock variances, damages, and risks timeously.\nEnsure stockrooms are organised, clearly labelled, and maintained to company standards.\nCash Handling & Risk Control\nEnsure cash handling procedures are executed accurately, including counting, reconciliation, and safe management.\nAssist with monitoring cash flow between POS, safes, and banking processes.\nInvestigate and report cash discrepancies, counterfeit risks, and variances to the Showroom Manager.\nSupport actions to reduce cash exposure and mitigate security risks.\nPeople Supervision & Training Support\nSupervise daily activities of showroom staff, ensuring adherence to policies and procedures.\nSupport onboarding and induction by ensuring documentation, training attendance, and sign-offs are completed.\nReinforce training on internal controls, operational standards, and risk awareness.\nProvide guidance and on-the-job coaching to improve efficiency and compliance.\nReporting & Administration\nCompile and submit accurate operational, stock, and compliance reports as required.\nMaintain accurate records and documentation to support audits and governance reviews.\nEscalate operational issues, risks, or trends timeously to the Showroom Manager.\nHealth, Safety & Compliance\nEnsure compliance with health and safety regulations and company standards.\nConduct routine checks to identify hazards or risks and escalate appropriately.\nPromote a safe, compliant, and disciplined working environment.\n\nWhat you’ll need to do this role\nMinimum of 5 years’ experience in a retail environment.\nMinimum of 3 years in retail administration or operations.\nGrade 12 / Matric / NQF Level 4 (minimum requirement).\nStrong understanding of stock, cash handling, and internal control processes.\nStrong computer literacy and ability to work on retail and reporting systems.\n\nWhat we will love about you\nStrong attention to detail with a compliance-focused mindset.\nOrganized, disciplined, and process driven.\nConfident communicator with the ability to escalate issues appropriately.\nAbility to work independently while supporting a broader team.\nResilient, adaptable, and able to operate in a fast-paced retail environment.\nClear credit and criminal record.\n\nBehaviors we love\nWow my customer\nWalk in my customers’ shoes\nDeliver on my promises\nDeliver insight-led solutions my customers need\nTreat the business as my own\nTake accountability\nBe curious, creative & explore opportunities\nDo it right & at the right time\nPlay as a team\nBe helpful\nBe inclusive\nFind the 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