{"id":1962572,"url":"https://alion.io/job/honeywell-technical-support-specialist","title":"Technical Support Specialist","company":{"id":15856,"name":"Honeywell","domain":"honeywell.com","url":"https://alion.io/company/honeywell-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":53,"ghost_share":0,"stale_share":0.849,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salem, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T15:48:52Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-14T21:33:48Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Join the industry leader to design the next generation of breakthroughs\nAs a Technical Support Specialist here at Honeywell, you will play a crucial role in providing technical support to our customers, ensuring their satisfaction and resolving any technical issues they may encounter. Your expertise and problem-solving skills will contribute to the success of our technical facilitate operations and help us deliver exceptional customer service.\nYou will report directly to our Technical Support Supervisor, and you'll work out of our Salem, OR location on a hybrid work schedule.\nIn this role, you will impact our customers by providing timely and effective technical facilitate, troubleshooting issues, and offering solutions to ensure their satisfaction. Your attention to detail and ability to communicate technical information clearly will be essential in resolving customer inquiries and maintaining strong relationships.\n KEY RESPONSIBILITIES\nProvide technical facilitate to customers, troubleshooting and resolving technical issues\nCommunicate effectively with customers to comprehend their needs and provide appropriate solutions\nDocument and track customer inquiries and resolutions in our system\nWork with cross-functional teams to escalate and resolve complex technical issues\nStay updated with product knowledge and industry trends to provide accurate and up-to-date information to customers\n YOU MUST HAVE\n2+ years of experience in technical support or a related role.\nStrong technical skills and knowledge of building automation systems.\nExceptional problem-solving skills and a dedication to excellent customer service.\nWE VALUE\nBachelor's degree in Engineering or a related field.\nExperience providing technical support in the building automation industry.\nExcellent interpersonal and communication skills, both written and verbal.\nAbility to adapt to changing technology and industry best practices.\nThe hourly wage for this position is $20.58. Please note that this hourly rate information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.\nBENEFITS OF WORKING FOR HONEYWELL\nIn addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/\nThe application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.\nJob Posting Date: 10/6/2026\nABOUT HONEYWELL\nHoneywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en\nTHE BUSINESS UNIT\nHoneywell’s Security and Access Solutions business provides high-value security products and services that are critical for buildings around the globe. Building operators and security teams across dynamically evolving verticals depend on our mobile- and cloud-enabled technologies for access control, intrusion detection, and locking solutions to help create safer and more efficient facilities.\nUS PERSON REQUIREMENTS\nDue to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.","description_format":"text","description_chars":4534,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Real Estate","Smart Building & Cities","Aerospace Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-06T16:10:51Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 150 · green card filings: 52","filings_12m":150,"filings_prev_12m":214,"green_card_filings_12m":52,"median_offered_wage_usd":157351,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.523,"p_room":0.9,"age_days":7,"expected_fill_days":19,"reasons":["conf:0","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/honeywell-technical-support-specialist","json_url":"https://alion.io/job/honeywell-technical-support-specialist.json","meta":{"generated_at":"2026-10-15T00:29:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":664,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15856},"rest":"https://alion.io/mcp/rest/get_company?id=15856"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhoneywell-technical-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhoneywell-technical-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhoneywell-technical-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/honeywell-technical-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhoneywell-technical-support-specialist"}]}