{"id":3894516,"url":"https://alion.io/job/hood-container-quality-supervisor-2","title":"Quality Supervisor","company":{"id":3868248,"name":"Hood Container","domain":"hoodcontainer.com","url":"https://alion.io/company/hoodcontainer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-11-06T22:40:25Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T06:32:57Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Hood Container Corporation is seeking a motivated, hands-on Quality & Safety Supervisor to support our Chicago Packaging Services facility. We are looking for a leader who is committed to maintaining a safe work environment, ensuring product quality, and driving continuous improvement across plant operations. In this role, you will partner closely with the Plant Manager and department leaders to implement and advance the facility's Quality and Safety objectives, promote a culture of accountability, and ensure compliance with company policies, regulatory requirements, and customer expectations. You will also serve as a key liaison between customers and the production team, helping address quality concerns, resolve issues, and strengthen overall operational performance.\nHow you will contribute:\nOversee the plant's overall quality/safety management process in accordance with the company's Quality /Safety Policy and provide leadership and direction to the Quality Control team.\nDevelop, implement, and train employees on new and existing safety guidelines, quality management systems, procedures, and best practices.\nEstablish, maintain, and monitor quality standards, performance metrics, and improvement initiatives to ensure consistent product quality.\nCollaborate with the Customer Service Manager, Design Manager, and Plant Operations Managers and Supervisors to ensure customer requirements and product specifications are understood and consistently met.\nServe as a key point of contact for customer quality concerns, providing assistance and feedback related to quality issues, job specifications, and customer products. Lead root cause analysis, corrective actions, and follow-up communication with customers.\nCoordinate and facilitate internal and external regulatory and customer audits related to quality and food safety systems, including ISO, AIB, and other applicable standards.\nIdentify opportunities to reduce customer credits, minimize quality-related losses, improve production efficiency, and reduce overall operating costs.\nEstablish, track, and communicate goals and performance metrics related to internal and external customer complaints, ensuring timely resolution and continuous improvement.\nManage supplier quality performance, including supplier audits, issue resolution, and corrective action follow-up.\nProvide leadership and oversight of plant safety initiatives, promoting employee engagement, safe work practices, and compliance with applicable safety regulations and company policies.\nPartner with plant leadership to identify workplace hazards, investigate incidents, implement corrective actions, and drive continuous improvement in overall safety performance.\nProvide coaching, training, and guidance to employees and supervisors to reinforce quality standards, safety expectations, and accountability throughout the facility.\nWhat it takes:\nPrevious experience in quality assurance, quality control, and/or safety leadership within a manufacturing or packaging environment.Knowledge of quality management systems, regulatory requirements, and audit processes, including ISO and AIB.\nExperience leading teams, conducting investigations, and implementing corrective and preventive actions.\nStrong analytical, organizational, communication, and problem-solving skills. Manage multiple projects, prioritize effectively, and thrive in a complex, fast-paced environment\nBachelor’s degree in Quality, Safety, or related field preferred.\nBilingual in Spanish is a plus\nGovernment or professional training and compliance courses (e.g. OSHA 30-hour training) are preferred.\nAgility to effectively manage multiple projects, prioritize accordingly, and thrive in a complex, fast-paced work environment.\n\nOur Story:\nHood Container Corporation is a family-owned, mill-to-market company specializing in containerboard and kraft paper, corrugated boxes, high graphic displays, and contract packaging. Our commitment to customer happiness, employee well-being, environmental stewardship, and operational excellence drives our business. Over the last eight years, Hood Container Corporation has grown to become one of the top ten Paper and Packaging Companies in the United States. Our integrated company resources allow for a unique dynamic that evolves with every addition to our geographic footprint. We excel at offering the benefits of a large corporation while operating as a boutique business and building close relationships with our customers.\nOur Mission: Through our unwavering commitment to safety, innovation, and sustainability, we passionately deliver indispensable value to our customers, employees, suppliers, communities, and stakeholders.\nOur Vision: A unified culture that creates innovative customer solutions.\nTo learn more about us: To learn more visit hoodcontainer.com or follow us on social media - LinkedIn, Facebook, Instagram, and YouTube.\nHCCSALARY","description_format":"text","description_chars":4907,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Packaging & Labeling"],"lifecycle":[{"event":"open","at":"2026-11-06T22:40:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":31,"reasons":["conf:0","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/hood-container-quality-supervisor-2","json_url":"https://alion.io/job/hood-container-quality-supervisor-2.json","meta":{"generated_at":"2026-11-10T08:54:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20648,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3868248},"rest":"https://alion.io/mcp/rest/get_company?id=3868248"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhood-container-quality-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhood-container-quality-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhood-container-quality-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hood-container-quality-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhood-container-quality-supervisor-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3894516}},{"tool":"search_jobs","arguments":{"company":"hoodcontainer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3894516},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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