{"id":3826442,"url":"https://alion.io/job/hood-container-senior-it-systems-administrator","title":"Senior IT Systems Administrator","company":{"id":3868248,"name":"Hood Container","domain":"hoodcontainer.com","url":"https://alion.io/company/hoodcontainer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":67000,"max":96000,"currency":"USD","period":"year","gross":null,"usd_annual":96000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":true}],"status":"live","first_seen_at":"2026-11-05T18:37:23Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T22:03:25Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"The SeniorIT Systems Administrator provides hands-on support for all production technology services-manufacturing plants, networks, end-user computing, and service management. This role sets provides direction to the IT System Administrators and provides Tier 2 Level Support to the Help Desk. This role drives continual improvement to maximize availability, performance, and reliability across the organization, and will provide direct support for operational locations in Pennsylvania, New Jersey, and Virginia.\nThis role will analyze requirements of complex technologies and technical challenges working with project stakeholders and third parties to devise effective solutions. This individual will partner with business stakeholders and the application team to develop strategies that support operational goals and objectives.\nAdditionally, the Sr. IT Systems Administrator should maintain a high level of customer service in line with the organization’s expectations. Working with a variety of business stakeholders and customers, this role will serve as a business partner supporting technology solutions.\nQualifications:\nHigh School Diploma or GED Required. Bachelors Degree preferred or 5+ years of experience in lieu of a degree.\nThree-year IT help desk or IT customer support.\nPrior ERP computer systems, or logistics and manufacturing experience required.\nBasic troubleshooting and software support skills.\nEligibility to work in the United States without sponsorship. \nValid Drivers License and will to drive to multiple location in the northeast (PA, NJ, VA).\nStrong interpersonal and communication skills, both written and verbal, to interact with a highly diverse environment.\nAbility to juggle multiple, conflicting priorities with a positive attitude.\nAbility to lift 40lbs and at times climb 2-5 flights of stairs.\nMust be able to be in an on-call rotation with other team members to cover night and weekend issues as they arise. \nSchedule, manage, and perform tasks within the scope of accountability based on established priorities but within resource constraints.\nRemain knowledgeable of evolving trends and standards within the computer industry. Make recommendations regarding standards and policy.\nOpen, direct communication with the IT Manager regarding ongoing and upcoming activities.\nPreferred Skills:\nFamiliarity working in a manufacturing environment.\nUnderstanding of common Help Desk Applications and toolsets\nMicrosoft Server/Active Directory Experience\nJOB DESCRIPTION\nThe ideal candidate will be responsible for troubleshooting and resolving software and connectivity problems, including user access and software component configuration, within Hood Container.\nResponsible for maintaining channels of communications with customers and vendors to facilitate the integration using EDI technologies.\nDocument projects and work in conjunction with our SOP team to write user instructions.\nUnderstand and administer both functionally and philosophically the needs of the company through systems integration and support.\nYou will be the first contact for Amtech related helpdesk calls.\nAssists in application implementations and assists in testing end user processes using defined guidelines.\nAct as the initial point of contact for all computer and system related concerns. \nAssist management in creating training materials pertaining to computer troubleshooting and usage.\nAttend in-person meetings with management to discuss, analyze, troubleshoot and diagnose hardware and/or software issues.\nResolve technical issues related to network interruptions, and actively update, maintain, and monitor all aspects of computer networks.\nAbility to work to corporate service level agreements.\nStrong interpersonal and oral communication skills, attention to details.\nOur goal is to have a diverse and representative workforce, at all job levels, of the citizens and customers we serve. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.\nHood Container Corporation is a family-owned, Mill to Market company, specializing in containerboard and kraft paper, corrugated boxes, high graphic displays, and contract packaging. Our commitment to customer happiness, employee well-being, environmental stewardship, and operational excellence drives our business. Over the last decade, Hood Container Corporation has grown to become one of the top ten Paper and Packaging Companies in the United States.\nTo learn more about Hood Container Corporation, visit www.hoodcontainer.com or check us out on social media!","description_format":"text","description_chars":4580,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Packaging & Labeling"],"lifecycle":[{"event":"open","at":"2026-11-05T18:37:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":31,"reasons":["conf:1","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":96000,"is_top_pay":false},"html_url":"https://alion.io/job/hood-container-senior-it-systems-administrator","json_url":"https://alion.io/job/hood-container-senior-it-systems-administrator.json","meta":{"generated_at":"2026-11-12T00:11:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":415,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3868248},"rest":"https://alion.io/mcp/rest/get_company?id=3868248"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhood-container-senior-it-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhood-container-senior-it-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhood-container-senior-it-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hood-container-senior-it-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhood-container-senior-it-systems-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3826442}},{"tool":"search_jobs","arguments":{"company":"hoodcontainer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3826442},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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