{"id":2210885,"url":"https://alion.io/job/hopco-procedure-scheduler","title":"Procedure Scheduler","company":{"id":3854156,"name":"HOPCo","domain":"hopco.com","url":"https://alion.io/company/hopco","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"A","score":86,"open_postings":16,"ghost_share":0,"stale_share":0.563,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":83000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2247},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-10-09T23:35:40Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-15T09:20:56Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Benefits:\nCompetitive Health & Welfare Benefits\nHSA with qualifying HDHP plans with company match\n401k plan after 6 months of service with company match (Part-time employees included)\nEmployee Assistance Program that is available 24/7 to provide support\nEmployee Appreciation Days\nEmployee Wellness Events\nMinimum Qualifications:\nTwo years of experience in the healthcare field is required with previous call center experience is preferred.\nMinimum one year in scheduling or insurance verification.\nPreferred: Experience in Spinal Cord, Kyphoplasty, and Imaging is highly preferred\nEssential Function\nSchedules in-office procedures within the required time as designated by the department policies and procedures. \nUpdates and confirms patient demographic information and insurance eligibility; updates and confirms necessary information including authorization requirements to allow successful processing of claims to insurance plans.\nProvides ongoing communication with the patient(s) regarding authorization, financial counseling, and scheduling.\nResponds to the patient(s) questions and complaints as required, resolving problems and maintaining high patient satisfaction levels. \nCommunicates clinical instructions needed for appointments/procedures.\nAnswer and resolve incoming calls and requests in a timely, accurate manner. Triage and relay necessary messages to appropriate staff members.\nEnsures that canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders.\nAccurately updates patient information in the practice management system and EMR. 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