# Customer Support Executive

hoper is the global gateway for helicopter travel: from short transfers and skyline tours to private charters in the world’s most iconic destinations. From Los Angeles and Dubai to the French Alps and the Greek Islands, travelers can book flights from trusted operators instantly, all wrapped in hoper’s seamless, reliable and refreshingly smooth online experience. hoper started as the first scheduled helicopter airline in Greece, where island-hopping was long, tiring and exclusive. We made it effortless, scenic and accessible. Now we’re scaling that vision worldwide, focused on three business lines: i) Private/on-demand charters, ii) Shared flights and iii) Sightseeing flights. About the Role We are looking for a proactive and organised Customer Support Executive to join our team. In this role, you'll be responsible for assisting customers throughout their booking journey, coordinating flight arrangements and ensuring the smooth execution of our services. This is a hands-on, multifaceted role combining customer support, booking management and flight operations coordination. From handling customer enquiries and preparing flight quotations to coordinating with helicopter operators and

- **Id**: 4095160
- **Url**: <https://alion.io/job/hoper-customer-support-executive>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: Markopoulo Mesogaias, Greece
- **Countries**: GR
- **Hiring countries**: GR
- **Hiring countries total**: 1
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-11T16:38:41Z
- **Employer posted date**: 2026-11-11
- **Last verified at**: 2026-11-11T20:58:40Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 5187
- **Description truncated**: no
- **Benefits**: Professional development
- **Relocation offered**: no
- **Industries**: Air Transport, Travel Technology

## Company

- **Id**: 1850584
- **Name**: hoper
- **Domain**: flyhoper.com
- **Url**: <https://alion.io/company/flyhoper>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Career site

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: Greek; Level: All levels; Optional: no
- Language: English; Level: All levels; Optional: no

## Hiring locations

- **Greece** — Iso: GR; Kind: country

## Lifecycle

- Event: open; At: 2026-11-11T20:58:40Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 25
- **Reasons**: conf:2, win:early, comp:junior
- **Computed at**: 2026-11-11T23:30:15Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.